Business Analyst

Bitlab Digital; Johor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A digital services company in Malaysia is seeking a dynamic individual to manage project plans and serve as the main contact for clients and internal teams. This role requires 0-2 years of experience, with a focus on managing web and mobile products. The ideal candidate should have excellent communication skills, be comfortable in a remote environment, and possess a keen attention to detail. Join us to help drive product visions and strategies effectively.

Qualifications

• 0-2 years of experience in a functional role, agency experience is a plus.
• Experience working with cross-functional teams.
• Exceptional attention to detail.

Responsibilities

• Serve as the main point of contact for internal teams and clients.
• Own the project plan with schedule, communications, risk, and deliverables.
• Lead ongoing requirements gathering, feature definition, and documentation.

Skills

Excellent communication and collaboration skills

Ability to quickly establish rapport

Experience in user-driven product design

Experience managing web and native mobile products

Job description

Job Description

Responsibilities

• Serve as the main point of contact for internal teams and clients
• Own the project plan with schedule, communications, risk, and deliverables
• Support team members by removing barriers to their work and identifying ways to work effectively. Drive decision-making on the scope
• Manage the scope prioritization and delivery expectations with the client
• Contribute to the definition of product visions and strategies through participation in product definition activities, such as research, success and objective definition, and road mapping
• Partner with our client stakeholders in helping them make key product decisions to help them meet success metrics and goals
• Prioritize design and development activities to keep the team and client laser-focused on solving the right problem at the right time
• Lead ongoing requirements gathering, feature definition, and documentation for research, design, and engineering
• Create a wide array of product artifacts to support the design and engineering teams and keep them unblocked (eg: backlogs, user stories, sprint plans, briefs, requirements documentation, dependency diagrams, the logic flows)
• Collaborate with engineering leads to define technical implementation methods, assess backend requirements, generate technical estimates, and mitigate delivery impediments

Qualifications

• 0-2 years of experience in a functional role. Agency experience is a plus.
• Experience managing web and native mobile products
• Experience working with cross-functional teams in design + engineering
• Experience in and appreciation for user-driven product design and data-driven product refinement
• Able to write product features, specifications, user stories, and requirements
• Excellent communication and collaboration skills in a remote environment
• Ability to quickly establish rapport and trust with team members and clients
• Comfortable working in a fast-paced environment
• Exceptional attention to detail