Banquet & Event Manager

AccorHotel; Kota Bharu; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading hospitality group in Kota Bharu is seeking an experienced Events Manager to oversee daily banquet operations and drive event sales. This role requires a diploma in hospitality and at least 3 years of relevant experience. The Events Manager will be responsible for planning successful events, maintaining client relations, and ensuring high standards of service while promoting the hotel’s events business. Strong leadership and communication skills are essential for success in this role.

Qualifications

• Minimum 3 years of experience in group, catering and conference sales or 1 year in a similar capacity.
• Proven track record in sales and revenue generation.
• Ability to analyze market demographics and drive event sales.

Responsibilities

• Organize, plan, and direct daily banquet event operations.
• Accountable for department profitability and revenue generation.
• Promote and pitch sales to potential clients.

Skills

Leadership skills

Interpersonal skills

Customer contact skills

Service oriented

Ability to work under pressure

Team player

Education

Diploma in Tourism / Hospitality Management / Food & Beverage / Events Management

Job description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

This position is responsible for the organization, planning and directing of overall daily banquet event operation and administration of the department and be responsible and accountable for its profitability and revenue generation.

Also responsible for developing the hotel’s events business by analyzing the market demographics, proposing solutions and strategies to drive events sales and revenue. The Events Manager must also be resourceful in promoting and pitching sales to potential clients through various channels while maintaining a good customer base and clientele relationship. He/she will plan and execute each event while ensuring the best return value for the hotel.

Qualifications

• Diploma in Tourism / Hospitality Management /Food & Beverage / Events Management
• Minimum 3 years of experience in group, catering and conference sales or 1 year of experience in a similar capacity with proven track record

Additional Information

• Strong leadership, interpersonal and training skills
• Good communication and customer contact skills
• Service oriented with an eye for details
• Ability to work well in stressful & high-pressure situations
• A team player & builder
• Well-presented and professionally groomed at all times