Automotive Service Advisor & Workshop Coordinator

Sime Darby; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading automotive service provider in Selangor, Malaysia is seeking an experienced individual to oversee customer relations and workshop activities. The successful candidate will manage workflow, supervise operations, and provide technical service advice while ensuring compliance with safety and environmental standards. Ideal candidates should have a diploma in Automotive or Mechanical Engineering and significant experience in the automotive service industry. This role offers an opportunity to contribute to enhancing customer satisfaction and workshop efficiency.

Qualifications

• Strong background in managing customer relations and workshop procedures.
• Experience with automotive service processes and vehicle diagnostics.
• Ability to conduct vehicle inspections and generate repair orders.

Responsibilities

• Manage customer reception and workflow in the workshop.
• Supervise workshop capacity utilization and parts turnover.
• Provide service advice and conduct inspections with customers.

Skills

Customer relations

Workshop management

Service advice

Technical knowledge in automotive

Education

SPM/ STPM/ Diploma in Automotive Engineering or Mechanical Engineering

Job description

A leading automotive service provider in Selangor, Malaysia is seeking an experienced individual to oversee customer relations and workshop activities. The successful candidate will manage workflow, supervise operations, and provide technical service advice while ensuring compliance with safety and environmental standards. Ideal candidates should have a diploma in Automotive or Mechanical Engineering and significant experience in the automotive service industry. This role offers an opportunity to contribute to enhancing customer satisfaction and workshop efficiency.