Asst Manager/Manager, Distribution Compliance

Hong Leong Assurance; Selangor; On-site; MYR 70,000 - 90,000; Full time

Job summary

A financial services company seeks an Asst Manager/Manager, Distribution Compliance in Selangor, Malaysia. The candidate will be pivotal in reviewing and screening customers against global sanctions lists and addressing agency fraud investigations. This role requires a bachelor's degree, 3-5 years in compliance within the financial sector, and strong analytical skills. The ideal candidate will support the company's compliance framework and collaborate with various teams on regulatory matters.

Qualifications

• Minimum 3-5 years of experience in a compliance role, preferably within banking or financial services.
• Thorough understanding of regulations such as FIMM, AMLA, and PDPA.
• Relevant professional qualifications such as CRCM or CRCP would be an advantage.

Responsibilities

• Review and screen customers against global sanctions lists.
• Conduct investigations and follow-ups for agency fraud and customer complaints.
• Supervise fraud and misconduct issues, ensuring compliance with reporting standards.
• Conduct training and review agency training materials.
• Collaborate with cross-functional teams on compliance matters.

Skills

Analytical skills

Communication skills

Problem-solving skills

Technology proficiency for compliance

Education

Bachelor's degree in related field

Job description

Asst Manager/Manager, Distribution Compliance

About the role
The Asst Manager/Manager, Distribution Compliance plays a key role in reviewing and screening customers against major global sanctions lists, including OFAC, UN, EU, and other relevant watchlists. This role, heavily involved in name and sanctions screening is essential in ensuring the company meets regulatory requirements, manages risks, and upholds a strong compliance framework.

What you’ll be doing

Undertake investigation and follow‑ups to ensure timely disposal and resolution of agency fraud investigation & customer complaint cases, including attending and assisting with handling and investigation of customer complaint, provide advice on compliance‑related matters with regards to the agent’s conduct.

Conduct fraud analysis, detection and compliance surveillance in relation to agency compliance, including field visits/mystery shopping on roadshows organized by agencies and surveillance on social media platforms.

Review and render the investigation reports on findings / recommendations to Head of Department / Management and liaise with applicable authorities and regulators.

Supervise / undertake fraud and misconduct issues/cases and promptly report to Management and to ensure all fraud cases are reported to BNM within the stipulated time frame given and ensure database for all misconduct/fraud cases are well maintained.

Conduct briefing/training/investigation (as and when necessary and directed) and to review, on periodic basis, the agency training materials, handbook, sales materials, advertisements etc.

Develop/enhance methodology in profiling of undesired agency practices. Collect and analyse data from misconduct/fraud cases for preventive and educational initiatives.

To ensure smooth implementation of Anti‑Corruption System Policy, Anti‑Corruption Program, Personal Data Protection Policy, etc.

Collaborate with cross‑functional teams to support business initiatives.

Effective liaison with all business units across the organization on compliance matters and provides necessary inputs where required.

Adept at using technology to enhance compliance functions.

What we’re looking for

Bachelor’s degree in related field;

Minimum 3‑5 years of experience in a compliance role, preferably within the banking, insurance or financial services industry.

Thorough understanding of applicable regulations, such as FIMM, AMLA and PDPA.

Proven track record in developing and implementing effective compliance programs.

Strong analytical and problem‑solving skills to identify and mitigate compliance risks.

Excellent communication and interpersonal skills to collaborate with cross‑functional teams.

Ability to work independently and make sound decisions under pressure.

Relevant professional qualifications, such as CRCM or CRCP, would be an advantage.

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