Associate I - BPM

UST USource; Cyberjaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading global company is seeking a Marketing Support professional in Cyberjaya, Malaysia. This role includes driving marketing strategies, assisting customers with effective communication, and solving problems. Candidates should have a Diploma or degree, preferably in Marketing or Accounting/Finance, and experience in a multinational company. Freshers and those with internship experience in relevant fields are welcome to apply. A positive attitude and problem-solving skills are essential for success in this position.

Qualifications

• Open to fresher or having internship experience in Marketing or Finance.
• Experience working in a multinational company environment.
• Positive attitude and able to drive issues until resolved.

Responsibilities

• Support and enable Marketing department with business program marketing support.
• Drive strategy and execution of partner co-marketing programs and campaigns.
• Provide marketing assistance to customers with effective communication.

Skills

Good reporting, especially Excel or Power BI

Problem-solving

Effective communication

Education

Diploma/degree in any field

Marketing or Accounting / Finance degree preferred

Job description

Support and enable Marketing department, providing business program marketing support including but not limited to:

• Driving the strategy and execution of customized and scalable global partner co-marketing programs and campaign.
• Developing full year co-marketing framework and managing the approval process and plan globally.
• Program Training.
• Noncompliance-work with IIP finance for resolution of compliance queries.
• Localization of content.
• Provide marketing assistance to customers using effective communication, listening and comprehension skills.
• Solve problems within agreed quality standards using a good understanding of customer and Intel relationship.
• Identifies and escalates complex problems to next level of support and resolve as per agreed SLA.
• Familiarizes self with the company partner marketing programs.
• Help to provides solutions/suggestion to customer, following a set of SOP.
• Provide good customer service experience to customers.
• Understand and respect language and country nuances when talking with the customers in different countries.

Requirements:

• Diploma/degree holder in any field, marketing or Accounting / Finance degree holders preferred.
• Open to fresher or having an internship experience in Marketing/ Finance and related fields.
• Good reporting, especially Excel or Power BI.
• Experience work in multinational company environment.
• Positive attitude and able to drive the issue until resolved.

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