Assistant Manager, Operations & HR

ZACD Group Ltd; Johor Bahru; On-site; MYR 70,000 - 90,000; Full time

Job summary

A leading property services firm is seeking an Assistant Manager (Operations & HR) to support the Group Chairman in managing its Malaysia office. This role involves overseeing daily operations, managing HR functions, and ensuring compliance with employment laws. Ideal candidates will have 8–10 years of experience in HR and operations, with strong communication and leadership skills. This is a key position that fosters a performance-driven culture within the organization.

Qualifications

• 8–10 years of progressive experience in HR and/or operations.
• At least 3 years in a managerial or assistant director role.
• Strong knowledge of Malaysia employment laws.

Responsibilities

• Oversee day-to-day office operations.
• Manage HR operations including payroll and recruitment.
• Drive employee engagement initiatives.

Skills

Operations management

HR management

Communication

Stakeholder management

Problem-solving

Education

Degree in Business Administration or Human Resource Management

Tools

MS Office

HRIS

Job description

About the Role

This role supports the Group Chairman in managing the Malaysia office overseeing daily operations and HR matters to ensure smooth execution and alignment with Group direction. The Assistant Manager (Operations & HR) acts as a key link between Singapore HQ and Malaysia operations, balancing hands‑on management with strategic coordination across people, process, and performance.

Responsibilities

Operations Oversight

• Oversee day‑to‑day office operations, administration, and workflow coordination across functions.
• Manage local procurement, vendor relationships, and facility matters.
• Support project planning, reporting, and process improvements to enhance efficiency.
• Align operational practices with Group standards and governance requirements.

Human Resources Management

• Lead HR operations in Malaysia, including payroll, recruitment, performance management, and statutory compliance.
• Partner with HQ HR on policy alignment, manpower planning, and compensation matters.
• Maintain compliance with Malaysian employment laws and Group governance policies.
• Foster a transparent, performance‑driven culture.

Talent Development & Employee Engagement

• Drive employee engagement initiatives and strengthen internal communications.
• Identify training needs and coordinate development programs.
• Support succession planning and talent retention efforts.

Governance & Compliance

• Ensure accuracy in HR and operational documentation, reporting, and audit readiness.
• Oversee EPF, SOCSO, EIS, and related statutory submissions.
• Manage local business licensing, tenancy, and premise compliance with relevant authorities.
• Uphold company policies, risk controls, and governance standards across all operational areas.

Qualifications

• Degree in Business Administration, Human Resource Management, or equivalent.
• 8–10 years of progressive experience in HR and/or operations, with at least 3 years in a managerial or assistant director role.
• Strong knowledge of Malaysia employment laws and business operations.
• Proven ability to manage both strategic initiatives and day‑to‑day execution.
• Excellent communication, leadership, and stakeholder management skills.
• Experience in real estate, property, or professional services preferred.

Required Skills

• Proven capability in operations management and office administration.
• Strong command of full‑spectrum HR — payroll, recruitment, performance, and compliance.
• Sound knowledge of Malaysia employment laws and Group governance.
• Experience in manpower planning, process optimization, and SOP development.
• Hands‑on approach to employee engagement and internal communications.
• Ability to manage multi‑entity operations with HQ coordination.
• Proficient in MS Office and HRIS; analytical and problem‑solving mindset.

Reporting Line

• Reports to: Directors

Preferred Skills

• HR certifications (SHRM‑CP, CIPD, CHRP, etc.).
• Experience managing cross‑border or regional operations.
• Familiarity with real estate, asset management, or professional services.
• Exposure to digital transformation, analytics, or process improvement projects.
• Strong stakeholder communication and organizational planning abilities.