Assistant Manager, Cloud Services

AIA Hong Kong; Kuala Lumpur; On-site; MYR 100,000 - 130,000; Full time

Job summary

A leading insurance company in Kuala Lumpur is seeking a Manager, Cloud Operations to oversee day-to-day support for the Azure public cloud platform. Responsibilities include managing the cloud environment, troubleshooting related issues, and collaborating with IT stakeholders. The ideal candidate will have a strong background in Azure administration and a focus on optimizing cloud infrastructure for high availability and security. Join us to make a direct impact on people's lives through innovative technology.

Qualifications

• Experience managing Microsoft Azure cloud environments.
• Ability to troubleshoot and resolve cloud-related issues.
• Competence in developing infrastructure as code.

Responsibilities

• Manage and administer the Microsoft Azure cloud environment.
• Analyze operational standards and implement improvements.
• Support cloud adoption of applications being transformed.

Skills

Azure services administration

Cloud infrastructure management

Troubleshooting cloud issues

Job description

Are you ready to shape a better tomorrow?

AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.

If you want to shape a brighter future at AIA Digital+, please read on.

About the Role

The Manager, Cloud Operations will provide day to day support to all AIA business units using AIA’s Azure public cloud platform including but not limited to incident-, change-, request- and problem management. This role focuses on leveraging azure services administration tasks and optimize cloud infrastructure, ensuring high availability, scalability, and security.

• Manage and administer the Microsoft Azure cloud environment, including provisioning, configuration, performance monitoring, policy governance.
• Analyze existing operational standards, processes, and/or governance to identify and implement improvements.
• Develop infrastructure as code leveraging cloud native tooling to ensure automated and consistent platform deployments.
• Support cloud adoption of applications as they are being transformed and/or modernized.
• Participate in an on-call rotation to address and resolve technical escalations.
• Provide training and support to team members.
• Troubleshoot and resolve cloud-related issues and Collaborate with IT and business stakeholders.
• Provide technical support and guidance.

Build a career with us as we help our customers and the community live healthier, longer, better lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.