Assistant Manager - Business Analyst

Scicom (MSC) Berhad; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading consulting firm in Kuala Lumpur is seeking a mid-senior level Business Analyst to engage with stakeholders, analyze business processes, and document requirements. This role offers an attractive salary package ranging from RM5,000 to RM9,000, along with housing allowance and performance-related bonuses. Candidates should hold a relevant degree and possess excellent communication and analytical skills. Familiarity with tools like Jira and Confluence is beneficial. Join a dynamic team and contribute to impactful projects.

Benefits

Housing Allowance (RM500)

Performance-related bonus

Annual Leave 15 days

Medical Leave 14 days

Medical and hospitalization coverage

Qualifications

• 3 – 5 years of experience as a Business Analyst or similar role.
• Foreign language skills such as Urdu, Bengali, Vietnamese, or Arabic are a plus.
• Professional certifications (e.g., IIBA CBAP/CCBA, PMI-PBA, Agile BA) are advantageous.

Responsibilities

• Engage with stakeholders to understand objectives and gather requirements.
• Analyze workflows and propose business-focused improvements.
• Act as the voice of the business during solution discussions.
• Facilitate requirement clarification and decision-making.
• Support stakeholders during User Acceptance Testing (UAT).

Skills

Excellent communication

Facilitation skills

Strong analytical skills

Critical-thinking ability

Stakeholder engagement

Organized and detail-oriented

Adaptability to change

Education

Bachelor’s degree in Business Administration or Information Systems

Tools

Jira

Confluence

MS Visio

Basic knowledge of SQL

Job description

Job Description

The Responsibilities of the Role

• 1. Requirement Elicitation & Documentation (40%)
  • Engage with business stakeholders to understand objectives, challenges, and opportunities.
  • Conduct workshops, interviews, and surveys to gather requirements.
  • Document business requirements, user stories, and acceptance criteria in a clear and structured way.
  • Ensure requirements are complete, consistent, and approved by stakeholders.
• 2. Business Process Analysis & Improvement (20%)
  • Analyze existing workflows, processes, and pain points.
  • Identify gaps or inefficiencies and propose business-focused improvements.
  • Develop process flow diagrams and “as-is / to-be” process models.
  • Recommend business rule changes or process optimizations (without prescribing technical solutions).
• 3. Solution Alignment (10%)
  • Act as the voice of the business during solution discussions.
  • Ensure proposed system changes or enhancements align with business requirements.
  • Validate that functional specifications created by system analysts reflect the agreed business needs.
  • Support prioritization of features based on business value and impact.
• 4. Stakeholder Communication & Facilitation (10%)
  • Serve as the primary liaison between business users and technical teams.
  • Facilitate requirement clarification and decision-making with stakeholders.
  • Present findings, requirements, and options in business-friendly language.
  • Build consensus among stakeholders with differing priorities.
• 5. Support for Delivery & Adoption (20%)
  • Provide clarification to project managers, system analysts, and developers during execution.
  • Support business stakeholders in preparing for User Acceptance Testing (UAT), focusing on validating that business needs are met (without direct test execution).
  • Assist in change management by preparing documentation, training material, and business FAQs.
  • Gather feedback post-implementation to ensure business objectives are achieved.
  • Requirements Traceability Matrix (RTM) – Links business requirements to system design and testing.
  • Gap Analysis Document – Identifies differences between current state and desired solution.
  • User Journey Maps / Personas – Helps visualize end-user needs and interactions.

Skill Requirements

• Educational Background / Work Experience:
  • Bachelor’s degree in Business Administration, Information Systems, or a related discipline.
  • 3 – 5 years of experience as a Business Analyst or similar role.
• Key Competencies / Skills:
  • Excellent communication, facilitation, and documentation skills
  • Strong analytical and critical-thinking ability.
  • Ability to translate business concepts into structured requirements.
  • Skilled in stakeholder engagement and consensus-building.
  • Organized and detail-oriented, with strong documentation ability.
  • Adaptability and openness to change.
• Foreign Language Proficiency:
  • An additional foreign language skill (Urdu, Bengali, Vietnamese, Indonesian, Hindi, Arabic and other African languages) is an added advantage as project implementation requires.
• Added Advantages:
  • Proficiency with tools such as Jira, Confluence, MS Visio.
  • Basic knowledge of SQL and data analysis.
  • Professional certifications (e.g., IIBA CBAP/CCBA, PMI-PBA, Agile BA).

The Package

• Attractive Salary (RM5,000 – RM9,000).
• Housing Allowance (RM500).
• Performance related bonus for confirmed staff.
• Annual Leave 15 days.
• Medical Leave 14 days.
• Medical and hospitalization coverage.

Experience Required

• Mid-Senior Level

Location

• Kuala Lumpur, WP, Malaysia.

Employment Type

• Full Time.