Assistant Branch Manager (Permas Jaya)

AmBank; Johor; On-site; MYR 45,000 - 60,000; Full time

Job summary

A major banking institution in Johor is seeking a candidate to oversee branch operations, sales targets, and ensure compliance with banking regulations. The ideal candidate holds a Bachelor's degree or equivalent experience in banking and has at least 3 years in branch operations and sales. Strong verbal and accounting skills are essential. You'll contribute to a proactive compliance culture while managing customer acquisition and retention initiatives.

Qualifications

• Minimum 3 years in branch operations, service, and sales.
• Experience in banking sales and marketing is a plus.
• Good understanding of banking regulations.

Responsibilities

• Manage branch operational expenses and sales targets.
• Ensure effective lead generation processes.
• Assist in acquiring new customers and retention.

Skills

Branch operations management

Sales knowledge

Verbal communication

Accounting skills

Education

Bachelor's degree or equivalent banking experience

Job description

Responsibilities

• To be jointly accountable for branch operational expenses and sales targets
• To ensure lead generation process in manage effectively
• To assist BM in acquiring new to bank customers and customer retention
• To share contribution on sales force productivity and other staff performance
• To ensure all operational procedures comply with manuals and other banking rules regulations
• To maintain high standard branch aesthetic
• Identify and elevate risks inherent in particular situations or transactions; assess, control, monitor and report impact of risks, franchise, regulatory or financial
• Conduct business and day to day activities contributing to a 'no surprise' compliance culture by ensuring adherence to the Group's AML programme policies and procedures
• To assist BM in managing staff licensing requirement and succession planning
• To ensure sales staff have Continuous Professional Development

Job Requirements

• Bachelors' degree in any field or equivalent banking industry experience
• Minimum 3 years in branch operations, service and basic sales knowledge
• Experience in banking industry on sales and marketing is added advantage
• Excellent verbal and accounting skills
• Good understanding of banking regulatory