The Business Development Manager will represent our company’s products and capabilities with a deep and comprehensive understanding of both the customer’s needs and the corresponding solutions. This role will be responsible for exceeding monthly and annual sales quotas through the successful execution of sales and marketing strategies and tactics. In addition, the Business Development Manager will also successfully build relationships and develop and execute territory action plans to support distributor and direct sales.
Responsibilities
- Engage with customers within the assigned territory to develop, maintain, and expand commercial relationships
- Present and sell products and services to current and potential customers within the assigned territory to optimize cost-saving filtration solutions
- Prepare action plans and schedules to identify specific customer targets for new business growth
- Understand customer drivers and markets and align strategies and action plans accordingly
- Prospect industry accounts to expand penetration
- Work closely with customer care, national accounts, vertical market managers, marketing, engineering, and purchasing to provide the best solution to customers.
- Develop and maintain sales materials and current product knowledge
- Establish and maintain current client and potential customer relationships; identify and resolve customer concerns
- Prepare a variety of status reports, including itineraries, timely call reports, and expense reports; review monthly sales reports to monitor customer performance and evaluate appropriate business actions; forecast annual territory sales, report pertinent customer data, gather and report on competitive activity, and update CRM database (SalesForce.com)
- Achieve monthly, quarterly, and annual sales goals within the assigned territory
- Participate in marketing events such as seminars, tradeshows, and telemarketing events
- Follow-up on the collection of payments
- Ability to travel up to 50% of the time
Qualifications
- Bachelor’s degree strongly preferred and/or three years to five years of applicable industrial/technical sales experience required
- Process filtration experience is strongly preferred
- Salesperson with management potential experienced in selling industrial products through distributors, agents, and sales partners
- Proven track record of successfully increasing territory sales volume consistently
- Ability to persuade and influence others as well as develop and deliver sales presentations
- Computer proficiency required; Competent with Microsoft Office Products (Word, Excel, PowerPoint, Outlook) and CRM software; SalesForce.com experience strongly preferred; must be able to input and retrieve sales data
- Strong time management skills and the ability to organize and manage multiple priorities
- Must be a strong team player with the ability to work with high-performance teams
- Customer-oriented and able to adapt to changing customer requirements; Strong problem-solving skills required
- Excellent interpersonal, written, and verbal communication skills, as well as the ability to utilize appropriate e-mail and telephone etiquette; ability to write routine reports and correspondence; Ability to speak, listen and communicate well throughout all levels of the organization
- The ability to speak fluent English and secondary languages such as Malay, Mandarin and Chinese would also be advantageous.