ASEAN Regional MATLAB/Simulink Success Engineer

TechSource Systems; Kuala Lumpur; Hybrid; MYR 80,000 - 100,000; Full time

Job summary

A leading educational technology provider in Kuala Lumpur is seeking a Regional Customer Success Engineer to enhance the adoption of MATLAB and Simulink across academic institutions in the ASEAN region. The role involves engaging with faculty and students, conducting workshops, and managing customer success initiatives. Candidates should have a degree in Engineering or Science, alongside relevant experience in customer engagement and promoting educational technology. This position requires travel within the ASEAN region to support academic partnerships.

Qualifications

• Bachelor's degree with 4 years of professional experience, or master's degree with 2 years of experience.
• Degree in Engineering or Science preferred.
• At least 2 years industry experience in engineering, R&D, or related technical fields.

Responsibilities

• Engage with academic customers to broaden adoption of MATLAB and Simulink.
• Support educators in integrating MathWorks tools into teaching and labs.
• Conduct workshops and consultations tailored to customer goals.

Skills

Engagement with academic customers

Integration of MathWorks tools into teaching

Simulation and modeling

Customer success initiatives management

Collaboration and communication

Education

Bachelor's degree

Master's degree

Tools

MATLAB

Simulink

Job description

A leading educational technology provider in Kuala Lumpur is seeking a Regional Customer Success Engineer to enhance the adoption of MATLAB and Simulink across academic institutions in the ASEAN region. The role involves engaging with faculty and students, conducting workshops, and managing customer success initiatives. Candidates should have a degree in Engineering or Science, alongside relevant experience in customer engagement and promoting educational technology. This position requires travel within the ASEAN region to support academic partnerships.