Area Supervisor (Klang Valley)

Koong Woh Tong Sdn Bhd; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A reputable health and wellness brand in Malaysia is seeking an Area Supervisor to ensure smooth outlet operations and exceptional customer service. The ideal candidate should have at least 3 years of experience, an SPM certification, and good language skills in Mandarin, Bahasa Malaysia, and English. The role offers a competitive remuneration package, annual bonuses, and further opportunities in a supportive environment.

Benefits

Competitive remuneration package

Annual bonus

Salary increment

Group Personal Accident Insurance

Complimentary product vouchers

Qualifications

• At least 3 years of working experience in a related field.
• Self-motivated with a positive attitude.
• Possess own transport and willing to travel.

Responsibilities

• Ensure smooth daily operational activities.
• Achieve and maintain excellent customer service quality.
• Mentor and motivate team members.
• Liaise with Head Office for feedback.

Skills

Customer service

Team leadership

Basic computer knowledge

Mandarin proficiency

Bahasa Malaysia proficiency

English proficiency

Education

SPM certification

Job description

Koong Woh Tong is an award-winning health and wellness brand, renowned for its commitment to product quality and innovation. As we continue to grow, we are expanding our team and seeking dedicated individuals to join us as Area Supervisor to ensure smooth outlets operations and exceptional customer service.

Job Responsibilities

• Responsible for ensuring smooth daily operational activities
• Achieve and maintain excellent customer service quality at all times
• Maintain high standards in the presentation of merchandising displays
• Mentor and motivate team members to promote good teamwork
• Ensure full compliance with company policies and procedures
• Manage all security matters related to stock and cash handling
• Uphold outlet cleanliness and hygiene standards
• Liaise with Head Office and immediate superior for feedback and reporting
• Perform any other ad-hoc duties assigned by the Superior from time to time

Requirements

• Candidate must possess at least SPM certification
• Basic computer knowledge
• At least 3 year(s) of working experience in a related field
• Required language(s): Bahasa Malaysia, Mandarin, English
• Experience in Food & Beverage chain/restaurant service is an added advantage
• Self-motivated with a positive attitude
• Able to work 6 days per week, including weekends and Public Holidays (replacement leave will be given)
• Possess own transport and willing to travel between assigned outlets

What We Offer

We offer a competitive remuneration package, annual bonus, and salary increment. Additional benefits include Group Personal Accident Insurance and complimentary product vouchers. Join a reputable and supportive team where you can grow your career in a trusted and stable brand.

📩 Apply now via JobStreet!
Only shortlisted candidates will be notified.

Application Questions

• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• Which of the following languages are you fluent in?
• Do you possess or have access to your own transportation?
• Are you willing to travel for this role when required?
• How would you rate your Mandarin language skills?
• Are you available to work outside your usual hours when required? (eg. weekends, evenings, public holidays)
• Are you available to work public holidays?

Company Overview

Koong Woh Tong Sdn Bhd (恭和堂) has been a trusted name in the Health & Beauty industry for over 30 years in Malaysia. We specialize in producing and retailing herbal drinks and herbal jelly products, bringing the tradition of wellness to modern lifestyles.

Today, we operate a strong retail network of over 80 outlets across Malaysia and Singapore. As we continue to expand aggressively, we are seeking dedicated and passionate individuals to join our growing team and be part of our success story.