Application Maintenance/Production Support - SBE Build

Accenture; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A global professional services company in Kuala Lumpur seeks a Junior Application Maintenance/Production Support Engineer. You will monitor and troubleshoot enterprise applications on Linux, ensuring system stability and performance. Ideal candidates have 3-5 years of experience, strong problem-solving skills, and proficiency in Unix shell scripting and SQL. Join a vibrant team and enhance your skills with training opportunities in a diverse work environment.

Qualifications

• 3-5 years of experience in application maintenance and production support.
• Proficiency in Unix shell scripting, SQL, and troubleshooting Linux-based middleware.
• Hands-on experience with JBoss, WebLogic, MQ, and Kafka.

Responsibilities

• Monitor and support Linux-based applications on RHEL, JBoss, WebLogic, MQ, and Kafka.
• Troubleshoot application, middleware, and database issues.
• Perform incident management, root cause analysis, and system recovery.

Skills

Unix shell scripting

SQL

Problem-solving

Analytical skills

Tools

JBoss

WebLogic

MQ

Kafka

Job description

Application Maintenance/Production Support – SBE Build

About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth, and enhance citizen services - creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise, and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Job Title: Application Maintenance/Production Support – SBE Build

Experience Level: 3-5 years (L2 – Junior)

Domain: GIPS

Type of Work: Junior Linux/Middleware QA – Infrastructure Support

Location: Kuala Lumpur

Job Summary

As a Junior Application Maintenance/Production Support Engineer in the GIPS – SBE Build sub-domain, you will be responsible for monitoring, troubleshooting, and maintaining enterprise applications running on RHEL, JBoss, WebLogic, MQ, and Kafka. You will support incident resolution, performance optimization, and system stability while ensuring minimal downtime.

Key Responsibilities

• Monitor and support Linux-based applications on RHEL, JBoss, WebLogic, MQ, and Kafka.
• Troubleshoot application, middleware, and database issues in Oracle/MySQL.
• Perform incident management, root cause analysis, and system recovery.
• Optimize Unix scripts and SQL queries for improved performance.
• Support deployment and patching activities for middleware and applications.
• Work closely with development and infrastructure teams to resolve issues.
• Ensure system health, security, and compliance with company standards.

Required Skills & Qualifications

• 3-5 years of experience in application maintenance and production support.
• Proficiency in Unix shell scripting, SQL, and troubleshooting Linux-based middleware.
• Hands‑on experience with JBoss, WebLogic, MQ, and Kafka.
• Strong problem‑solving and analytical skills.
• Understanding of incident management, change management, and system monitoring.

You will also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.