Application Engineer – Banking IT, 24/7 Support

OCBC; Cyberjaya; Hybrid; MYR 70,000 - 90,000; Full time

Job summary

A leading bank is seeking an IT Support Specialist to provide application support and enhancement for banking applications. The role involves performing production support, conducting root cause analyses, and managing system risks. Applicants should have a minimum of 3 years of experience, good communication skills, and knowledge in a Banking IT environment. The position is based in Cyberjaya and offers a competitive salary with flexible benefits.

Benefits

Competitive base salary

Flexible benefits

Professional development opportunities

Qualifications

• Minimum 3 years of working experience in a similar capacity.
• Knowledge in Banking IT environment will be a plus.
• Pleasant personality with good communication and interpersonal skills.

Responsibilities

• Provide application support and enhancement for applications used in the bank.
• Perform Level 2 and 3 production support.
• Conduct problem investigation, including root cause analysis and solution implementation.
• Manage system risks and propose improvements.

Skills

Problem identification

Root cause analysis

Solution definition

Java technology

.NET technology

Database knowledge on MS SQL

Database knowledge on Oracle

Communication skills

Interpersonal skills

Linux/UNIX knowledge

Windows Server knowledge

Job description

A leading bank is seeking an IT Support Specialist to provide application support and enhancement for banking applications. The role involves performing production support, conducting root cause analyses, and managing system risks. Applicants should have a minimum of 3 years of experience, good communication skills, and knowledge in a Banking IT environment. The position is based in Cyberjaya and offers a competitive salary with flexible benefits.