APJ Credit & Collections Director — Strategy & Growth

TD Synnex; Selangor; On-site; MYR 150,000 - 210,000; Full time

Job summary

A leading IT company in Malaysia seeks a Senior Director of Credit Control to set strategic direction for credit and collections across APJ. The role involves overseeing a Centre of Excellence Team, managing credit frameworks, and ensuring compliance with financial policies. Candidates should have 15+ years in senior credit management with a strong track record in risk management and transformation projects. The position offers opportunities for leadership development and a commitment to diversity and inclusion.

Benefits

Career growth programs

Well-being initiatives

Diversity, Equity & Inclusion initiatives

Global onboarding program

Community connection activities

Qualifications

• 15+ years in senior credit management, ideally in IT or related industries.
• Strategic vision with proven ability to balance growth and risk across diverse markets.
• Track record of delivering large-scale transformation projects.
• Comfortable influencing at board and executive levels.
• Experience in multi-country, matrixed environments.
• Exceptional negotiation and stakeholder management skills with cultural sensitivity.
• Fluent in English; additional APJ languages a plus.
• Willingness to travel periodically across APJ.

Responsibilities

• Lead and inspire our Credit Centre of Excellence team across APJ.
• Build and refine credit risk frameworks that respect local market realities while supporting regional growth.
• Oversee credit granting, reviews, and exposure management for a varied customer base.
• Drive collections excellence to meet cash flow and DSO targets.
• Collaborate with Sales, Marketing, Vendors, and Customers to resolve issues respectfully and maintain trust.
• Manage relationships with credit insurers, brokers, and financing partners.
• Deliver finance transformation projects— from system upgrades to process redesign.
• Lead integration efforts for mergers and acquisitions.
• Ensure compliance with internal policies and regional regulatory requirements.

Skills

Accounts Receivable Collection

Building High Performance Team

Credit Risks

Deal Management

Executive Engagement

External Stakeholders

Finance Business Partnering

Finance Transformation

Financial Shared Services

Insurance Policies

Operational Excellence

Order to Cash (OTC)

Risk Management

Strategy

Education

Degree in Finance, Accounting, Economics, or Business

MBA

Credit certifications

Job description

A leading IT company in Malaysia seeks a Senior Director of Credit Control to set strategic direction for credit and collections across APJ. The role involves overseeing a Centre of Excellence Team, managing credit frameworks, and ensuring compliance with financial policies. Candidates should have 15+ years in senior credit management with a strong track record in risk management and transformation projects. The position offers opportunities for leadership development and a commitment to diversity and inclusion.