APAC Parts Support Specialist (Japanese Speaker)

Daimler Trucks North America LLC; Puchong; On-site; MYR 70,000 - 90,000; Full time

Job summary

A leading automotive company is seeking an Assistant Manager for Critical Parts Management in Puchong, Malaysia. The role involves providing customer service and support for critical parts, analyzing logistics issues, and liaising with various partners. Candidates should have a university degree in Logistics or Business Administration and a minimum of 3 years of experience in customer service, particularly within the automotive sector. Proficiency in English and Japanese is essential.

Qualifications

• Minimum of 3 years work experience in customer service or logistics.
• Good understanding of interactions between demand and supply.
• Experience in customer support or problem solving.

Responsibilities

• Provide customer service and support on critical parts.
• Analyze and investigate logistic issues.
• Liaise with internal and external partners.

Skills

Fluent in English

Fluent in Japanese

Good interpersonal skills

Creativity when handling problems

Education

University degree in Logistics or Business Administration

Tools

MS Windows/Office

Job description

A leading automotive company is seeking an Assistant Manager for Critical Parts Management in Puchong, Malaysia. The role involves providing customer service and support for critical parts, analyzing logistics issues, and liaising with various partners. Candidates should have a university degree in Logistics or Business Administration and a minimum of 3 years of experience in customer service, particularly within the automotive sector. Proficiency in English and Japanese is essential.