APAC Night Manager: Guest Experience & Operations

Hilton Worldwide, Inc.; Kuching; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading global hospitality company is seeking a Night Manager in Kuching, Malaysia. In this role, you will oversee hotel operations during off-hours, handle guest complaints, and support accounting functions. Ideal candidates will have a degree in Hotel Management and two years of supervisory experience in Front Office roles. Excellent communication and interpersonal skills are essential for success in this position. Join us to contribute to remarkable hospitality experiences.

Qualifications

• Minimum 2 years of Front Office supervisory experience in the hotel sector.
• Current knowledge of health and safety and security procedures.
• Calm and efficient demeanor in stressful situations.

Responsibilities

• Be visible in lobby and public areas.
• Handle guest complaints promptly.
• Produce nightly reports.

Skills

Interpersonal skills

Communication skills

Ability to work under pressure

Education

Degree or diploma in Hotel Management

Job description

A leading global hospitality company is seeking a Night Manager in Kuching, Malaysia. In this role, you will oversee hotel operations during off-hours, handle guest complaints, and support accounting functions. Ideal candidates will have a degree in Hotel Management and two years of supervisory experience in Front Office roles. Excellent communication and interpersonal skills are essential for success in this position. Join us to contribute to remarkable hospitality experiences.