Analyst, Loan Servicing

RBC; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading bank in Kuala Lumpur is seeking a detail-oriented individual for a position that provides day-to-day administration support for various credit facilities. The successful candidate will ensure compliance with bank policies and process financial transactions effectively. Key qualifications include an undergraduate degree, proficiency in relevant tools such as Excel and ACBS, and strong organizational skills. The role requires working potentially during North American hours and handling tasks under pressure with tight deadlines.

Qualifications

• 1–2 years of relevant experience in finance or banking.
• Ability to work under pressure and meet deadlines.
• Detail-oriented with excellent judgment.

Responsibilities

• Support daily administration of Borrower Names.
• Process transactions and ensure compliance with credit agreements.
• Act as backup to other analysts as needed.

Skills

Knowledge of lending products

Proficiency in Excel

Strong communication skills

Time management

Education

Undergraduate Degree

Tools

ACBS

Word

Job description

Job Description

What is the opportunity?

You will provide support to all participants in the day-to-day administration of an assigned group of Borrower Names and their related credit facilities, loan drawings and fee and interest schedules. You will be responsible for ensuring loan integrity and compliance against bank policies and loan credit agreement.

What will you do?

Process and Reconciliation:

• Operationalize the credit agreement by establishing and set up facilities, fee schedules and loan ACBS.
• Process transactions in ACBS upon requests from assigned Borrowers or their Agents for advances, rollovers, conversions or repayments; ensure notice and limit requirements are met, rates are set and payments are made in accordance with the relevant Credit Agreement and Electronic Transaction Request.
• Process/reconcile interest and fee transactions in ACBS as required by the Credit Agreement.
• Input or verify information in payment systems (RIMMS), as required for payments which cannot be processed through ACBS.
• Act as a backup to other Analysts on the team.
• Acts as verification officer for all ACBS/CID two touch transactions.
• Ensure Chase, Nostro, Internal Accounts and Adjustment Suspense is actioned daily and there are no aged items without documented explanation.
• OMS comments must be added/updated daily without prompting.
• All excess items are addressed by daily.
• Identify gaps in GLA processes and provide detailed recommendations to the Manager for consideration; assist with the implementation of process changes.
• Complete assigned courses on WorkDay.

Role may require to be performed during North American hours

What you need to succeed?

• Undergraduate Degree with 1 – 2 years of relevant experience.
• Strong knowledge of lending products, rate-setting methods and payment methods.
• Proficiency in Excel, Word and ACBS.
• Ability to work effectively both independently and within a team environment.
• Ability to prioritize, work under pressure and meet time sensitive deadlines.
• Strong time management and organizational skills.
• Excellent attention to detail, judgment, flexibility and dependability.
• Ability to respond effectively to requests from participants especially for accommodations which fall outside the parameters of the Credit Agreement.
• Excellent written and oral communication skills.

Additional Job Details

Address: PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYA

City: Putrajaya

Country: Malaysia

Work hours/week: 40

Employment Type: Full time

Platform: CAPITAL MARKETS

Job Type: Contract (Fixed Term)

Pay Type: Salaried

Posted Date: 2025-11-12

Application Deadline: 2026-02-27

Note

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above.

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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