AI-Driven Policy Administration Coordinator

Allianz; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading insurance company in Kuala Lumpur is seeking interns for a role involving financial assessments and policy update tasks. The ideal candidate will hold an Undergraduate Diploma or Bachelor’s Degree and be able to leverage AI tools for productivity. Responsibilities include managing policyholder requests, handling refunds, and supporting administrative tasks to ensure quality service delivery. Internship duration is a minimum of 4 months, with benefits including annual leave and allowances.

Benefits

Annual Leave

Allowance Provided

Qualifications

• Internship period of at least 4 months.
• Ability to leverage AI tools such as ChatGPT for automating routine tasks.

Responsibilities

• Perform assessment for financial and update non‑financial changes.
• Handle refunds for Policy Benefits / Policy Servicing.
• Update documents received by creating service in the system.
• Perform administrative work to deliver letters to agents and policyholders.
• Deliver quality work that meets company targets.
• Participate in projects / campaigns.

Skills

Leveraging AI tools

Education

Undergraduate Diploma or Bachelor’s Degree

Job description

A leading insurance company in Kuala Lumpur is seeking interns for a role involving financial assessments and policy update tasks. The ideal candidate will hold an Undergraduate Diploma or Bachelor’s Degree and be able to leverage AI tools for productivity. Responsibilities include managing policyholder requests, handling refunds, and supporting administrative tasks to ensure quality service delivery. Internship duration is a minimum of 4 months, with benefits including annual leave and allowances.