Agency Development Head (KL)

Zurich Insurance Malaysia Berhad; Kuala Lumpur; On-site; MYR 70,000 - 90,000; Full time

Job summary

A leading insurance provider in Kuala Lumpur seeks a skilled individual to manage a sales team and drive profitable growth. This role involves overseeing sales activities, training team members, and ensuring operational efficiency. Candidates should possess a Bachelor's Degree and considerable experience in sales and financial analysis. Join us to challenge the status quo and foster a positive work environment.

Qualifications

• 5 or more years of experience in the Sales area.
• 2 or more years of direct sales experience.
• Experience analyzing financial statements and financial reports.

Responsibilities

• Manage sales team to increase new business and retention.
• Develop and implement annual budget for area of responsibility.
• Ensure compliance with established policies and procedures.

Skills

Strong knowledge of sales principles

Ability to multi-task

Ability to work in a team environment

Education

Bachelors Degree

Job description

Overview

Manages and directs employees in the sale and distribution of Strategic Business Unit products and services to achieve and sustain profitable growth (i.e. writing new business, retaining existing accounts, providing quality service, increasing market share and product mix while operating within Strategic Business Unit guidelines).

Job Accountabilities

• Selects, trains, develops, and coaches team members, assesses their performance, and provides recommendations on other human resource issues (e.g., promotions, transfers, salary administration and terminations).
• Manages the sales and service activities of management team to increase new business and retention in all account product offerings.
• Manages operations for cost efficiency; continuously evaluates opportunities to reduce costs and improve operations; monitors and maintains expenses within approved budget.
• Manages the Customer Service Index program to ensure results are reported to senior management.

Business Accountabilities

• Manage relationship with key customer/area of responsibility.
• Develop or enable the development of new and expanding business opportunities.
• As needs arise, use network of contacts with specialized expertise.
• Identify opportunities and risks associated with changes in the external environment, looking forward 1-2 years.
• Design, recommend and implement changes to processes, systems.
• Develop and implement annual budget for area of responsibility.
• Set and execute operational objectives and plans aligned to the strategy of the Shared Services Unit/Strategic Business Unit.
• Ensure that appropriate documentation, implementation and communication of established policy, procedures and operating standards is completed for area of responsibility.
• Regularly monitors and evaluates activities to identify potential risks and issues of non-compliance.
• Participates or may lead risk assessment for their area of responsibility and escalates potential issues to higher management.

Job Qualifications

Required:

• Bachelors Degree and 5 or more years of experience in the Sales area

AND

• 2 or more years of direct sales experience
• Experience analyzing financial statements and financial reports

Preferred:

• Strong knowledge of the principles of sales, sales techniques, and sales terminology
• Knowledge of customers' business and operations
• Ability to multi-task
• Ability to work in a team environment
• Licensed to sell insurance products

You are the heart & soul of Zurich!

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?

Let’s continue to grow together!

Schedule: Full Time