Aesthetic Therapist & Client Experience Specialist

Clinic Rx; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A healthcare clinic in Kuala Lumpur is seeking a professional to assist doctors during treatments, perform analyses, and manage customer expectations. Responsibilities include providing advice, ensuring client satisfaction, and maintaining treatment areas. Ideal candidates should possess strong knowledge in treatments and services, excellent customer service skills, and the ability to upsell services. The position offers attractive performance bonuses, training opportunities, and a dynamic work culture.

Benefits

Attractive performance bonus

Professional training and development

Friend and Family benefits

Qualifications

• Strong knowledge of skincare treatments and products.
• Excellent customer service skills and ability to upsell.
• Effective communication and relationship-building skills.

Responsibilities

• Assist doctor during medical and aesthetic procedures.
• Perform skin, body and/or hair analysis on customers.
• Manage customer’s expectations and follow up with post-treatment care.

Skills

Treatment / Product knowledge

Customer Services

Sales and upselling techniques

Communication and interpersonal skills

Job description

A healthcare clinic in Kuala Lumpur is seeking a professional to assist doctors during treatments, perform analyses, and manage customer expectations. Responsibilities include providing advice, ensuring client satisfaction, and maintaining treatment areas. Ideal candidates should possess strong knowledge in treatments and services, excellent customer service skills, and the ability to upsell services. The position offers attractive performance bonuses, training opportunities, and a dynamic work culture.