Admissions & Marketing Assistant

Beaconhouse Malaysia Sdn. Bhd; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading international school in Malaysia is seeking an Admissions and Marketing Assistant to support the Admissions and Marketing team. This role involves enhancing the experience for families from their first enquiry through to enrolment. The ideal candidate will have strong organizational and communication skills, enjoy engaging with people, and possess experience in event coordination. Proficiency in additional languages such as Mandarin, Korean, or Japanese is a plus. This position offers hands-on experience in a supportive environment.

Benefits

Opportunity for hands-on experience

Supportive international school environment

Training and mentoring provided

Qualifications

• Experience in customer service, education, or events is essential.
• Strong communication skills, particularly in English, are required.
• Fluency in additional languages such as Mandarin, Korean, or Japanese is desirable.

Responsibilities

• Assist with enquiries, applications, and follow-up communication.
• Support the scheduling and coordination of admissions events.
• Capture photos and videos for social media and promotional use.

Skills

Strong cross-cultural communication skills

Outstanding written and verbal communication skills in English

Photography and basic content creation skills

Experience using Canva, Wix, or social media platforms

Excellent organisational and time-management skills

Education

Experience in customer service, education, or events

Job description

The Admissions and Marketing Assistant will support the Admissions and Marketing team in delivering an exceptional experience for families throughout their journey with the school from first enquiry through to enrolment. This is an ideal role for a recent graduate who is confident, proactive, and eager to learn about school admissions, marketing, and events. The role will suit someone who enjoys meeting people, has strong organisational and communication skills, and is comfortable working across multiple projects in a busy school environment. We are particularly interested in candidates with event coordination experience, an eye for social media and photography, and fluency in additional languages such as Mandarin, Korean, or Japanese.

Key Responsibilities

• Assist with enquiries, applications, and follow-up communication with families.
• Support the scheduling and coordination of school tours, assessments, and admissions events.
• Maintain accurate data entry and tracking through the school’s CRM and admissions systems.
• Provide excellent service and timely responses to prospective parents and students.
• Assist with planning and running school events such as Open Mornings, personal tours, and outreach activities.
• Capture photos and short videos during events and school activities for social media and promotional use.
• Support the creation of engaging online and printed materials in line with brand guidelines.
• Support the team with translation or communication where possible (Mandarin, Korean, or Japanese preferred).
• Maintain admissions records, reports, and documentation with accuracy.
• Assist with general office duties and projects as required.

Person Specification

Qualifications / Training

• Experience in customer service, education, or events (essential).
• Experience within the education sector (desirable).

Experience, Skills & Knowledge

• Strong cross-cultural communication skills and the ability to engage confidently with families from diverse backgrounds (essential).
• Outstanding written and verbal communication skills in English (essential).
• Additional languages such as Mandarin, Korean, or Japanese (desirable).
• Photography and basic content creation skills
• Experience using Canva, Wix, or social media platforms
• Interest in marketing or education sector
• Excellent organisational and time-management skills, with the ability to manage multiple priorities (essential).

Personal Attributes

• Warm, approachable, and personable with a genuine interest in families and their needs (essential).
• Curious and empathetic, with strong active listening and questioning skills (essential).
• Creative, solution-focused, and able to balance technical thinking with empathy and care (essential).
• Self-motivated, proactive, and adaptable, with the ability to work both independently and collaboratively (essential).
• Calm and professional under pressure, able to support others in meeting deadlines and goals (essential).
• High levels of integrity, reliability, and meticulous attention to detail (essential).

Why Join Us

• Opportunity to develop hands-on experience in school admissions and marketing
• Supportive international school environment
• Training and mentoring provided
• Exposure to both parent-facing and creative communications work