Serve as the first point of contact for visitors, clients, and vendors in a professional manner.
Answer, screen, and direct phone calls and inquiries.
Handle incoming and outgoing mail, courier, and deliveries.
Maintain a tidy, organized, and welcoming reception and office environment.
Administrative & Office Support
- Provide general administrative and clerical support to management and staff.
- Prepare letters, reports, and other documents as required.
- Maintain proper filing systems (electronic and physical).
- Assist in scheduling meetings, appointments, and travel arrangements.
Procurement & Office Management
- Purchase and manage inventory of office stationery, pantry groceries, and general office supplies.
- Source and coordinate the purchase of office equipment and furniture.
- Review and monitor maintenance agreement and schedules.
Facility, Cleaning & Security Management
- Coordinate and monitor office cleaning services to ensure a clean and organized workplace.
- Liaise with security guard providers and ensure proper coverage and performance.
- Handle office maintenance, repair, and renovation arrangements.
- Ensure office safety, security, and compliance with building regulations.
Access Control & Employee Identification
- Manage door access systems including registration, activation, and deactivation of access cards.
- Prepare, issue, and maintain records of employee ID badges.
- Liaise with vendors or IT support for access system updates and troubleshooting.
Company Hostel & Accommodation Management
- Manage company hostel and staff accommodation arrangements, including rental agreements, renewals, and payments.
- Liaise with landlords, property agents, or service providers for maintenance and inspection matters.
- Maintain a record of tenancy agreements, deposits, and room assignments.
Overseas Staff & Travel Arrangements
- Coordinate overseas staff accommodation, transportation, and logistics.
- Book air tickets for employees, management, and visiting guests as required.
- Handle visa applications, renewals, and related travel documentation in coordination with HR.
- Arrange airport transfers and ensure smooth arrival/departure processes for overseas staff or visitors.
Other Duties
- Handle confidential information with professionalism and discretion.
- Perform any other administrative or operational duties assigned by management from time to time.
Requirements
- Minimum Diploma in Business Administration, Office Management, or related field.
- 2–4 years of relevant experience in office administration, procurement, or facility management.
- Strong organizational and multitasking skills with attention to detail.
- Good communication and interpersonal skills.
- Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
- Responsible, independent, and proactive in handling tasks.
- Pleasant personality with a professional and service-oriented attitude.