Admin Assistant

Kuala Lumpur Fried Chicken; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A popular food chain in Selangor is looking for an Administrative Assistant to handle daily tasks in the Sales Department. Responsibilities include managing customer enquiries, providing excellent service, coordinating deliveries, and supporting the sales team. Applicants should be SPM graduates with strong organizational skills and a proactive attitude. Knowledge of SQL accounting software is a plus. The job requires a 6-day work week with overtime and allowances.

Qualifications

• SPM graduate or certificate in any field; work-related experience is an advantage.
• Must be organized, independent, committed, and proactive.
• Knowledge of SQL accounting software is a bonus.

Responsibilities

• Handle day-to-day administrative tasks for the Sales Department.
• Provide excellent customer service to respond to enquiries and resolve issues.
• Manage customer enquiries regarding orders, billing accuracy, and payments.
• Perform general administrative tasks such as order intake and invoice processing.
• Organize communication channels including phone calls and emails.
• Support sales team activities to meet objectives.
• Perform other duties as assigned by management.

Skills

Customer service

Organizational skills

Proactive approach

Education

SPM graduate or certificate in any field

Tools

SQL accounting software

Job description

Handle day-to-day administrative tasks to ensure smooth operations of the Sales Department.

Provide excellent customer service by responding to enquiries and resolving issues promptly.

Manage customer enquiries related to product orders, including order processing, billing accuracy and monthly payment follow-up.

Perform general administrative duties such as order intake, delivery coordination, invoice processing, filing, data entry and maintaining office supplies.

Manage and organize communication channels including phone calls, WhatsApp messages, emails, courier arrangements and other related tasks.

Assist the sales team in coordinating activities to support sales objectives and departmental targets.

Carry out other administrative duties as assigned by the superior or management.

Job Requirements:

SPM graduate/ certificate in any field. Work-related experience will be added advantage.

Must be organized, work independently, committed and proactive.

Knowledge of SQL accounting software is an added advantage.

Work Schedule: 6 days / week (Monday to Saturday). OT and allowance will be provided.

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.