Account Manager

Ascom Holding AG; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global healthcare solutions provider is seeking a Key Account Manager in Kuala Lumpur, Malaysia. The ideal candidate will manage key customer relationships and develop strategic partnerships to enhance business growth across Southeast Asia. Applicants should have a tertiary qualification in Business and experience in direct sales, preferably in healthcare or related fields. This role offers the opportunity to work in a dynamic environment and contribute to meaningful healthcare solutions.

Benefits

Career pathways and training opportunities

Exposure to cutting-edge healthcare technology

Supportive company culture

Qualifications

• Experience in direct sales and working with distribution partners.
• Industry experience in healthcare, retail, or hospitality is highly regarded.
• A self-driven mindset and passion for creating customer value.

Responsibilities

• Manage and strengthen customer relationships across key accounts.
• Develop strategic partnerships to enhance brand presence.
• Visit existing and prospective clients throughout Southeast Asia.
• Ensure sales team has updates on new products.
• Maintain deep product expertise and understanding of client needs.

Skills

Relationship management

Sales strategy development

Customer service

Product knowledge

Education

Tertiary qualification in Business or related field

Job description

Do you thrive on building strong client relationships and delivering exceptional service? Are you motivated by the opportunity to shape commercial strategies and drive long‑term, profitable partnerships? If so, you could be the Key Account Manager we’re looking for.

As a member of our Sales team, you’ll play a central role in supporting our customers across Southeast Asia, helping them deliver expert care through industry‑leading technology.

What you’ll be doing

Your days will be filled with meaningful work, including:

• Managing and strengthening customer relationships across key accounts in the region.

• Developing strategic partnerships to increase brand presence and business growth.

• Visiting both existing and prospective clients throughout Southeast Asia.

• Ensuring the sales team is equipped with updates on new products, programs, and tools that support successful selling.

• Maintaining deep product expertise and a strong understanding of each client’s business and needs.

What you can expect at Ascom

Here at Ascom, you’re not just a number, you’re a person with aspirations, and we’re committed to supporting your growth.

We invest in your development through:

• Clear career pathways supported by training, learning opportunities, and internal mobility across local and global projects.

• Exposure to cutting‑edge healthcare technology that makes a real difference in the lives of patients and frontline workers.

• The chance to be part of a company whose purpose genuinely impacts communities.

Many of our team members have been with us for more than 20 years, that says something about our culture.

About you

You bring:

• A tertiary qualification in Business or a related field.

• Experience in direct sales and working with distribution partners.

• Industry experience in healthcare, retail, or hospitality (highly regarded).

• A self‑driven mindset and a passion for creating value for customers.

If this sounds like you, we’d love to hear your story. Please send us your resume.

Who we are

Ascom is a global solutions provider specialising in Healthcare ICT and mobile workflow solutions. Headquartered in Switzerland and operating in 21 countries, we have been supporting healthcare organisations for more than 160 years with technology that enables caregivers to focus on what matters most, their patients.

Together, we can make a meaningful difference in the lives of those who rely on our technology.

Learn more about us at www.ascom.com.