06 - Associate, Operations Quality

Celestica Inc.; Kulim; On-site; MYR 60,000 - 80,000; Full time

Job summary

A global technology provider in Malaysia seeks an experienced Analyst for the Operations Quality team. The ideal candidate will manage quality planning, corrective actions, and continual improvement efforts while ensuring compliance with industry standards. Responsibilities include analyzing quality KPIs, developing quality control plans, and driving initiatives for improvement. This role requires a Bachelor's Degree and 4 to 6 years of relevant experience in quality management. Opportunities for growth and continuous training are provided.

Qualifications

• 4 to 6 years of experience in quality management.
• Proficient in quality control plans and KPI analysis.
• Experience with audits and compliance standards.

Responsibilities

• Handle all quality excursions and take effective actions.
• Create quality control plans for respective areas.
• Analyze and report quality KPIs for internal and external stakeholders.
• Drive continuous improvement initiatives.
• Draft internal quality systems and work instructions.

Skills

Quality tools knowledge

Ability to communicate with internal and external customers

Understanding of manufacturing processes

Knowledge of ISO and IPC standards

FMEA, PMP, SPC, 8D methodology

Six Sigma and Lean Kaizen knowledge

Analytical skills

Education

Bachelor's Degree

Job description

General Overview

Functional Area: Quality (QUA)
Career Stream: Operations Quality (OPQ)
Role: Analyst (ANA)
Job Title: Analyst, Operations Quality
Job Code: ANA-QUA-OPQ
Job Level: Band 07
Direct/Indirect Indicator: Indirect

Summary

Quality Analyst is responsible for dealing with the three major phases of Quality Management - Quality Planning/Prevention, Corrective Action, and Continual Improvement and work with team to achieve all quality KPIs.

Detailed Description

Performs tasks such as, but not limited to, the following:

• Handle all quality excursions, take effective actions and follow proper escalation
• Support and follow up the product & material quality from NPI to mass production (FAI(First Article Inspection), IP(Inspection Plan), WI(Work Instruction), etc.). This includes following industry specific protocols as required
• Assist to create the quality control plan for respective area (material/process/product)
• Analyze, monitor and report quality KPI for internal (factory) and external (customer). RFPY (Rolled First Pass Yield)/OBA(Out of Box Audit) - RMA (Returned Material Authorization)/DPQL(Delivered Product Quality Level) - Customer feedback - LRR(Line Reject Rate)/ RI Flag(Receiving Inspection Flag)/WWQA(World Wide Quality Alert)
• Drive continuous improvement to benefit customer, CLS and supplier
• Draft internal quality system procedures, work instructions and workmanship standards
• Assist process/product/system/supplier audit and improvement actions follow up. - Industry standards (e.g., ISO) - Compliance audit - Safety audit etc.
• Follow up the EC (Engineering Change), SPCN (Supplier Process Change Notification) to ensure the implementation of changes is timely and accurate (initiated both externally and internally)
• Enhance the quality skills and product knowledge through the training program.
• Accomplish the jobs assignment from the superior and participate in the quality strategy deployment.
• Knowledge of quality tools, ISO and IPC standards and processes
• Knowledge of software as used in generating reports capturing data & presenting data in an understandable format
• Knowledge of manufacturing processes Understand quality tools such as FMEA, PMP, SPC, 8D methodology, etc.
• Understand Six Sigma and Lean Kaizen.
• Knowledge and understanding of the business unit and how decisions impact customer satisfaction product quality ,on-time delivery and profitability of the unit
• Ability to effectively communicate with a wide variety of internal and external customers

Physical Demands

• Repetitive manual movements (e.g., keyboarding)
• Sustained visual concentration on small areas, such as monitors, screens
• Sustained visual concentration on numbers, legal documents
• The job works in a normal office environment with no undue exposure to noise, odours, dust, drafts, etc.

Typical Experience

• 4 to 6 years ( 2- 4 years)

Typical Education

• Bachelor's Degree

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.