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Data-Driven Technical Customer Success – LATAM Retail
Résumé du poste
A leading tech solutions company is seeking a Technical Customer Success Manager to empower clients in LATAM through data-driven insights. You will manage key client portfolios, fostering relationships and driving customer success. Ideal candidates will have a Bachelor's in Industrial Engineering, 3-5 years of relevant experience, strong analytical skills, and fluency in English. This role offers the opportunity to shape client strategies and collaborate with innovative teams to deliver exceptional value.
Qualifications
- Bachelor's degree in Industrial Engineering and Management is required.
- 3-5 years of experience in consulting, project management, or customer-facing roles.
- Solid understanding of SaaS environments and the Retail industry.
Responsabilités
- Own a portfolio of key LATAM clients, guiding them from onboarding to becoming power users.
- Dive deep into data and demonstrate the value our solutions bring.
- Lead engaging business reviews and develop strategies for client success.
Connaissances
Formation
Outils
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.