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Customer Banking Specialist Relief - Swan Hill
Job summary
A leading financial institution seeks a Customer Banking Specialist Relief for part-time work in Durango, Mexico. In this role, you will engage with customers to understand their banking needs, perform Financial Health Checks, and promote digital banking options. Ideal candidates will possess excellent customer service skills and a genuine interest in improving financial wellbeing. This position requires travel to the Kerang branch and a commitment to providing holistic financial solutions.
Qualifications
- Proven experience in financial services or retail environments.
- Ability to articulate financial terms clearly.
- Interest in a long-term career in banking.
Responsibilities
- Engage customers about their banking needs.
- Travel to support the Kerang branch.
- Conduct Financial Health Checks for customers.
- Educate customers on digital banking options.
- Champion the company’s risk-adverse culture.
Skills
Together we can create brilliant customer experiences that matter 15 hours per week :
- Monday: am - 3.00pm
- Tuesday: am - 3.00pm
- Friday: am - 3.00pm
Do work that matters
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
We've been serving our local communities for over 100 years, with market-leading products, services and technology.
What we do has real impact at all stages of people's lives, from opening their first account, saving for a holiday, buying their first home, or planning for retirement.
Working with us in RBS means you'll positively impact our customers' lives and be there for them when they need us.
See yourself in our team
As the Customer Banking Specialist Relief in our Swan Hill Branch, you'll :
- Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice
- Must be able to travel and support Kerang branch
- Complete Financial Health Checks to assess customers' financial needs and identify any changes
- Provide options for the customer through education & demonstration of our in-branch technology and digital banking options
- Problem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse culture
We're interested in hearing from people who have
- Proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality
- Excellent communication skills & the ability to articulate financial terms in a clear way
- The ability to ask the right questions, find solutions, act with integrity and place the customer at the centre of everything you do
- Ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions
- A genuine interest in building a career with CommBank and improving the financial wellbeing and lives of our customers
Advertising End Date : 23 / 01 / 2025
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.