Customer jobs in France

About the Opportunity

Are you a detail-oriented professional with a passion for managing processes, monitoring performance, and ensuring adherence to best practices? Do you thrive in a leadership role where you can foster teamwork while maintaining strong relationships with external partners? If you have proven experience in coordinating teams, problem-solving, and optimizing processes, you might be the perfect fit for us!

As an Avalist Coordinator, you will be responsible for overseeing a range of activities from planning and monitoring to process management and people development, contributing to the overall success of our team's objectives.

Requirements:

• Minimum D3/S1 in any field from a reputable university.
• A minimum of 2 years of hands-on experience in a similar role, with a proven track record in process management and coordination.
• Demonstrated ability to effectively manage a team, set challenging targets, and provide strategic direction.
• Strong analytical and problem-solving skills, with the ability to assess performance and implement improvements.
• Excellent communication skills in both Bahasa Indonesia and English (or other languages as needed).

Responsibilities:

• Oversee and ensure that all processes, such as customer surveys and debt collection, are carried out according to standard operating procedures (SOPs).
• Plan, monitor, and control sales targets, ensuring consumer payments are managed efficiently.
• Distribute work areas and targets to team members, including collectors and CMO.
• Lead and develop the team by recognizing strengths and weaknesses, proposing development programs, and setting challenging work goals.
• Handle administrative tasks, including reports on collector performance, CMO sales, and remedial efforts.

Our selection procedure in a nutshell

If you want to become a part of our highly motivated and vibrant team, please click on the 'Apply for Position' button to send us your application! We are looking forward to hearing from you!