Customer à Indonésie

Some careers shine brighter than others.

If you're looking for a role that will help you stand out at HSBC, take a look at how you can fulfil your potential.

Wealth and Personal Banking serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures. It is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer‑centric propositions and innovative and efficient distribution channels.

We are currently seeking an experienced professional to join this team in the role of Staff Mobile Sales Force.

• Selling banking products and services to potential customers.
• Providing clear information about the features and benefits of bank products.
• Building and maintaining good relationships with customers.
• Handling customer‑related problems and complaints.
• Being able to work individually or in a team.
• Always comply to HSBC rules.

• Min. Education S1 from Economics, Finance and Management are preferable.
• Min. 2 years experience as sales force in financial industry
• Hold or ability to acquire relevant certification in maximum 6 months since onboard (WAPERD, WPPE, AAJI, etc).
• Financial literate with wide understanding on bank’s product range asset, liabilities and investment.
• Ability to analyze customer financial needs and design and offer suitable bank’s product to meet their financial
• Objective within their risk profile.
• Has interpersonal communication skill including negotiation and salesmanship for effective selling.
• Result oriented but always demonstrate customer centricity behavior when delivering the work.
• Must be flexible and have the ability to thrive in a team environment seeking feedback and open to development.
• Ability to multitask, work well under pressure, work in a high‑volume and fast‑paced environment is required.

Sales, Distribution and Business Development plays a vital role in understanding and meeting customer needs by offering the right solutions through the right channels to the right customer segments. The team is responsible for implementing distribution strategy, driving the delivery of market leading personal banking customer experiences and thereby maximising customer satisfaction.