A recruitment agency is seeking an E-Commerce Operations Executive to manage operational workflows for online business. Responsibilities include logistics coordination, inventory management, order fulfilment, and customer service support. Candidates should have experience in e-commerce operations, strong problem-solving skills, and proficiency with MINTSOFT. This full-time position is based in Greater London, and applicants must have the right to work in the UK.
Qualifications
Experience in e-commerce operations, logistics, fulfilment, or supply chain is preferred.
Strong understanding of warehouse processes, shipping methods, and inventory management is essential.
Excellent organisational skills with high attention to detail are required.
Strong problem-solving abilities along with a proactive mindset are needed.
Good communication skills for interacting with suppliers and team members are necessary.
Ability to multitask in a fast-paced environment is expected.
Proficiency with spreadsheets and inventory management tools is mandatory.
Responsabilités
Manage inbound shipments and liaise with freight forwarders and customs brokers.
Act as main contact for warehouse team and ensure accurate stock updates.
Monitor stock levels and conduct regular stock reconciliations.
Oversee daily order flow for fast and accurate fulfilment.
Assist customer service with logistics-related queries and resolve complaints.
Prepare operational reports and identify inefficiencies for improvements.
Connaissances
E-commerce operations
Logistics management
Inventory management
Customer service
Problem-solving
Communication
Attention to detail
Multitasking
Spreadsheets proficiency
Outils
MINTSOFT
Description du poste
A recruitment agency is seeking an E-Commerce Operations Executive to manage operational workflows for online business. Responsibilities include logistics coordination, inventory management, order fulfilment, and customer service support. Candidates should have experience in e-commerce operations, strong problem-solving skills, and proficiency with MINTSOFT. This full-time position is based in Greater London, and applicants must have the right to work in the UK.
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.