Summer Transport Lead

EF Education First Gruppe; Bournemouth; On-site; GBP 60,000 - 80,000; Full time

Job summary

An international education organization is seeking a Summer Transportation Lead in Bournemouth. This role involves welcoming students, coordinating arrivals and departures, and providing excellent customer service while working in a vibrant community. The ideal candidate should be a team player with prior experience in customer service, especially with young people. The position offers accommodation and full board, making it a unique opportunity to enhance your skills in an international setting.

Benefits

Accommodation provided

Full board included

Global career opportunities

External training on safeguarding

Qualifications

• Must be a team player that can lead from the front.
• Previous experience in a customer service environment, ideally working with young people.
• Ability to work under pressure and in a high-paced environment.
• Passionate about customer service and providing quality.

Responsibilities

• Welcome students and create a lively atmosphere.
• Coordinate arrivals and departures of students.
• Communicate with various teams to ensure smooth operations.
• Handle inquiries from students and staff.

Skills

Team player

Customer service

Attention to detail

Communication skills

Problem-solving

Job description

Fixed-term contract between June – August 2026

Accommodation and full board available if necessary

Would you like to gain work experience within an international and multicultural environment? Do you enjoy spending time with young people from across the globe and providing world class customer service? If so, challenge yourself this summer as a Summer Transportation Lead with EF Education First summer camps.

EF Education First’s mission is opening the world through education.

A career with EF combines the support and opportunity of a large international organisation, with the spirit and energy of a small business. We look for thinkers and doers – creative, collaborative, and motivated people who are excited by education, communication, and travel.

When you join EF, you join a multicultural and diverse community working across more than 600 schools and offices in 50 countries. In the UK and Ireland, our core presence is felt at our international language campuses and summer schools, where we welcome students from around the world to participate in language learning and cultural exchange. Whoever you are, whatever you are passionate about—we welcome you and encourage you to open the world through education.

Your Role and Responsibilities

EF is searching for empathetic, energetic and organised individuals to join our summer team as a Transportation Coordinator in our summer camps in Bournemouth. This is the perfect opportunity to develop your customer service skills whilst gaining experience within an international organisation.

As the Summer Transportation Lead, you will be one of the first faces in the school for both our students and our staff upon their arrival. You will be responsible for welcoming our students into the summer camp with a smile, by being approachable for their needs as well as creating a lively and exciting atmosphere for them to enjoy.

This role within transportation has links to all departments and as it is the core of the production of the EF school, as such, no day will be the same. This means you will be involved in a number of different areas including preparing and running arrivals, relaying activity information and delivering briefings to new staff. You will need to communicate with our centralised transportation team, worldwide sales offices and course leaders from around the globe to put together a sufficient plan to welcome hundreds of new students every week alongside planning their departure.

The role can be very rewarding as it involves working alongside all the departments as well as closely with the students. You will develop knowledge from each department and is, therefore, a great stepping-stone for future roles within the company. Dealing with student and staff queries daily, you will not only enhance your customer service skills but also your communication skills and your ability to problem-solve and react quickly to demanding tasks. You will also share the emergency duty of the site on a rota basis.

Requirements

• Must be a team player that can lead from the front, be outgoing and have great attention to detail
• Previous experience in a customer service environment, ideally working with young people
• You should be passionate about customer service and providing quality
• Ability to work under pressure and in a high paced environment
• In terms of mindset, we all have a ‘going above and beyond, never settling for the status quo' mentality. If you think the same way and want to be the person who makes a difference for our students and staff, then don’t hesitate and apply!
• All offers are subject to a clear enhanced DBS checkand two references
• Right to work in the UK
• This is a live-in position where accommodation and full board is provided at no extra cost, there are some residential requirements attached to this

Why you will love working with EF Bournemouth Summer School

• Work in a truly international environment
• Ambition is nurtured and fast-tracked career enhancement opportunities are provided
• Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition
• Global career opportunities
• External trainings on safeguarding and mental health first aid

What do our staff say?

“I love being exposed to different cultures and I get to practice other languages.”

“There is never a boring day.”

“I like all the staff and we work as a team. I also like the diversity we have within the school – both students and staff.”

“It’s a pleasure to come to work so I cansee my amazing colleagues and students from around the world.”

EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of appointment.

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