On-site E-Commerce Ops Lead: Logistics & Fulfillment

GET STAFFED ONLINE RECRUITMENT LIMITED; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A recruitment agency is seeking an E-Commerce Operations Executive to manage operational workflows for online business. Responsibilities include logistics coordination, inventory management, order fulfilment, and customer service support. Candidates should have experience in e-commerce operations, strong problem-solving skills, and proficiency with MINTSOFT. This full-time position is based in Greater London, and applicants must have the right to work in the UK.

Qualifications

• Experience in e-commerce operations, logistics, fulfilment, or supply chain is preferred.
• Strong understanding of warehouse processes, shipping methods, and inventory management is essential.
• Excellent organisational skills with high attention to detail are required.
• Strong problem-solving abilities along with a proactive mindset are needed.
• Good communication skills for interacting with suppliers and team members are necessary.
• Ability to multitask in a fast-paced environment is expected.
• Proficiency with spreadsheets and inventory management tools is mandatory.

Responsibilities

• Manage inbound shipments and liaise with freight forwarders and customs brokers.
• Act as main contact for warehouse team and ensure accurate stock updates.
• Monitor stock levels and conduct regular stock reconciliations.
• Oversee daily order flow for fast and accurate fulfilment.
• Assist customer service with logistics-related queries and resolve complaints.
• Prepare operational reports and identify inefficiencies for improvements.

Skills

E-commerce operations

Logistics management

Inventory management

Customer service

Problem-solving

Communication

Attention to detail

Multitasking

Spreadsheets proficiency

Tools

MINTSOFT

Job description

A recruitment agency is seeking an E-Commerce Operations Executive to manage operational workflows for online business. Responsibilities include logistics coordination, inventory management, order fulfilment, and customer service support. Candidates should have experience in e-commerce operations, strong problem-solving skills, and proficiency with MINTSOFT. This full-time position is based in Greater London, and applicants must have the right to work in the UK.