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Tour Guide & Events Assistant
Job summary
A local distillery in Portsmouth is seeking a visitor experience team member to deliver tours and promote events. This sociable role requires excellent customer service skills and the ability to engage with groups. You will help run events, support site organization, and manage promotional activities, particularly through social media. The position entails working 20 hours per week with flexibility on weekends and evenings, ideal for those looking to be part of a fun, supportive team.
Benefits
Qualifications
- Comfortable speaking to groups of people.
- Well-organized with good attention to detail.
- Reliable and flexible for evenings and weekends.
Responsibilities
- Deliver engaging distillery tours.
- Set up, run, and pack down events.
- Provide excellent customer service to visitors.
- Support stock control and site organization.
- Promote events through social media activities.
Skills
- Working in a stunning historic coastal fort
- A sociable, people-focused role with plenty of variety
- Being part of a fun, supportive team
- Training and development (no distillery experience needed)
- Staff discounts and opportunities for extra hours during busy periods
- Company pension scheme and death in service cover
You’ll play a key role in creating a great visitor experience, helping guests enjoy their time at Portsmouth Distillery while supporting tours, events, and promotions.
Day to day, you’ll:
- Deliver engaging and informative distillery tours
- Help set up, run, and pack down events
- Welcome visitors and provide excellent customer service
- Support stock control and general site organisation
- Help promote events through on-site activity and social media
- Assist with basic advertising and marketing for tours and events
- Keep the distillery clean, safe, and welcoming
- Friendly, confident, and happy speaking to groups
- Well organised with good attention to detail
- Comfortable working independently and as part of a small team
- Reliable and flexible, especially for evenings and weekends
- An interest in spirits, hospitality, tourism, or events (training provided)
- Social media or event promotion experience is a bonus, but not essential
- 20 hours per week, with additional hours available during busy periods
- Shifts will mainly include Saturdays and Sundays
If this sounds like something you’d enjoy, we’d love to hear from you. Please attach your CV and a short covering letter telling us why you’d be a great fit for the role.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.