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Service Desk jobs in United Kingdom

Senior Level III Service Desk – Hybrid IT & Cloud

Oxford Economics

City Of London
Hybrid
GBP 40,000 - 60,000
30+ days ago
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Service Desk Manager

Headway Recruitment

England
Hybrid
GBP 50,000 - 55,000
30+ days ago

Service Desk Analyst

Reed Technology

North East
On-site
GBP 25,000 - 35,000
30+ days ago

Service Desk Coordinator

Johnson Controls

Manchester
On-site
GBP 80,000 - 100,000
30+ days ago

Service Desk Anaylst (Fixed Term - Maternity Cover)

Selco Builders Warehouse

Park Central
On-site
GBP 25,000 - 35,000
30+ days ago
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Mandarin speaking Job-IT Service Desk Administrator-rj

First People Recruitment

City Of London
Hybrid
GBP 30,000 - 45,000
30+ days ago

Application Support Analyst / Software Support Service Desk / Helpdesk

AWD online

Welwyn Garden City
On-site
GBP 30,000 - 40,000
30+ days ago

Education Admin Officer — Hybrid Service Desk

Brook Street

Tees Valley
On-site
GBP 40,000 - 60,000
30+ days ago
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Service Desk Manager

Armstrong Knight

City Of London
On-site
GBP 60,000 - 80,000
30+ days ago

2Nd Line Service Desk Support Engineer

Edwards & Pearce

Beverley
On-site
GBP 60,000 - 80,000
30+ days ago

2nd Line Service Desk Support Engineer

Edwards & Pearce

England
On-site
GBP 30,000 - 40,000
30+ days ago

2Nd Line Service Desk Support Engineer

Edwards & Pearce

Hull and East Yorkshire
On-site
GBP 60,000 - 80,000
30+ days ago

Senior Service Desk Engineer (3rd Line)

JR United Kingdom

Derby
Remote
GBP 35,000 - 45,000
30+ days ago

Service Desk L1/L2 Team Leader

Version 1

Belfast
Hybrid
GBP 40,000 - 60,000
30+ days ago

Bilingual French/English Tech Helpdesk Agent Dynamic Support

Arch Systems

United Kingdom
On-site
GBP 30,000 - 40,000
30+ days ago

Helpdesk Supervisor

Yugo

Bristol
On-site
GBP 44,000
30+ days ago

Helpdesk Manager

Murray Recruitment

Glasgow
On-site
GBP 35,000 - 38,000
30+ days ago

Technical Helpdesk Support Agent

Arch Systems

United Kingdom
On-site
GBP 30,000 - 40,000
30+ days ago

Helpdesk Operator

Construction, Property and Engineering

City Of London
On-site
GBP 40,000 - 60,000
30+ days ago

Bilingual 24/7 Customer & Helpdesk Operator

NHS

Pontyclun
On-site
GBP 22,000 - 27,000
30+ days ago

Helpdesk Operator

Sodexo

Swindon
On-site
GBP 22,000 - 27,000
30+ days ago

IT Infrastructure and Helpdesk Manager

Adria Solutions Ltd

England
On-site
GBP 50,000 - 70,000
30+ days ago

Helpdesk Operator

Mitie

Wales
On-site
GBP 40,000 - 60,000
30+ days ago

Interim Service Delivery Manager

Berkeley Square IT

Manchester
Hybrid
GBP 40,000 - 55,000
30+ days ago

IT Support Team Leader

The Channel Recruiter

East Midlands
Hybrid
GBP 28,000 - 32,000
30+ days ago

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Senior Level III Service Desk – Hybrid IT & Cloud
Oxford Economics
City Of London
Hybrid
GBP 40,000 - 60,000
Full time
24 days ago

Job summary

A leading economic consulting firm in London is looking for a Level III Service Desk Technician. The successful candidate will oversee daily IT support tasks, mentor junior staff, and manage IT infrastructure projects. Ideal applicants have over 6 years of experience, strong knowledge of cloud systems like Microsoft Azure, and excellent communication skills. This position offers extensive benefits including private healthcare and a hybrid working model.

Benefits

Private Healthcare
Employee Assistance Program
Enhanced Maternity and Paternity Leave
Workplace Nursery Scheme
Cycle to Work Scheme
Hybrid/Flexible Working
Team Gatherings

Qualifications

  • 6+ years of experience in IT Support and Operations.
  • Proven experience in IT infrastructure and Cloud systems planning.
  • Ability to build rapport with stakeholders at all levels.

Responsibilities

  • Mentorship and oversight to 1st and 2nd line team members.
  • Assist with evaluation and implementation of new technology.
  • Monitor and action support tickets from customers.

Skills

IT Support and Operations experience
Excellent communication skills
IT infrastructure planning
Experience with Microsoft Azure
Project management skills
Knowledge of Active Directory
Ability to monitor hardware/software assets

Education

Degree in Computer Science or related fields

Tools

Microsoft Azure
Microsoft Office365
VoIP telephony systems
Job description
A leading economic consulting firm in London is looking for a Level III Service Desk Technician. The successful candidate will oversee daily IT support tasks, mentor junior staff, and manage IT infrastructure projects. Ideal applicants have over 6 years of experience, strong knowledge of cloud systems like Microsoft Azure, and excellent communication skills. This position offers extensive benefits including private healthcare and a hybrid working model.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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