Education Admin Officer — Hybrid Service Desk

Brook Street; Tees Valley; On-site; GBP 40,000 - 60,000; Full time

Job summary

A government agency in Darlington is seeking an Admin Officer to provide high-quality administrative support and customer service, with a hybrid working model. The ideal candidate is skilled in handling telephone communications, proficient in Microsoft Office, and possesses strong organizational abilities. This role offers a competitive hourly rate and is crucial for supporting the essential operations within the Department for Education.

Qualifications

• Comfortable handling high volumes of calls.
• Keen eye for detail in administration tasks.
• Ability to produce high-quality work.

Responsibilities

• Act as the first point of contact for customers.
• Manage high volumes of telephone communication.
• Deliver efficient customer-focused service desk support.

Skills

Handling high volumes of telephone calls

Strong administrative skills

Proficient in Microsoft Office

Excellent verbal and written communication skills

Strong interpersonal skills

Problem-solving mindset

Time management and organisational skills

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

A government agency in Darlington is seeking an Admin Officer to provide high-quality administrative support and customer service, with a hybrid working model. The ideal candidate is skilled in handling telephone communications, proficient in Microsoft Office, and possesses strong organizational abilities. This role offers a competitive hourly rate and is crucial for supporting the essential operations within the Department for Education.