Service Delivery jobs in United Kingdom

Job Title: Apprentice Hospitality Supervisor – Tottenham Hotspur Football Stadium

Salary: £29,050 a year

Location: Tottenham Hotspur Football Stadium, Lilywhite House, London, N17 0BX

Reporting to: Head of People Operations – Catering Operations

Hours: 40 hours per week

Contractual requirement: Candidates must be aged 18+

We are looking for an ambitious apprentice hospitality supervisor to help create exceptional food experiences at Levy on a full‑time basis. No experience is required—full training will be provided as part of the apprenticeship. On completion you will achieve the Hospitality Supervisor L3 qualification.

• Support Premium Operations in coordinating event setup and managing variable teams.
• Deliver best standards through regular venue walks.
• Prioritise health, safety, hygiene rules and procedures.
• Inspire and act as an ambassador for the business to deliver exceptional service to clients and guests.
• Ensure allergies and specific dietary requirements are a priority when liaising with kitchen and briefing staff accordingly.
• Maintain key relationships and schedules with internal and external clients.
• Foster transparent and genuine relationships with co‑workers and the wider Levy UK family.
• Supervise around 4–5 people on an average day.

• Strong desire to learn and develop within the industry.
• Experience in hotels, stadium, or event catering environment desirable.
• Flexible working hours to align with stadia activity.
• Strong leadership qualities and excellent communication.
• Positive and passionate focus on food – a natural flair for hospitality.
• Strong organisation skills and commercial awareness – resourceful in seizing opportunities and solving problems.
• Credible, champions and grows guest and client relationships.
• Standards and quality driven hands‑on management style.
• Effective team player with a “can‑do” attitude.
• Assertive, calm, works well under pressure.
• Motivated by a passion for quality and great service delivery that adds to the guest experience.

• Financial wellbeing programme and preferred rates on salary finance products.
• Aviva Digicare – free annual healthcare check.
• Medicash – discounted health cash plan with cashback on dental, optical and consultant appointments for you and your family.
• Pension scheme and Life Assurance.
• Employee Assistance Programme.
• Holiday purchase scheme.
• Sharebuy Scheme.
• Recognition awards including peer recognition and long‑service awards.
• Employee networks created and led by employees for employees.
• Exclusive Benefits & Wellbeing site (Perks at Work).
• Entertainment, health & wellbeing and travel discounts.
• Shopping discounts – save up to 15% at high street and online stores by purchasing shopping cards.
• Vodaphone discounts.
• Ongoing training & development and career pathway.

At Levy UK & Ireland, we celebrate diversity and promote inclusion. We provide equal opportunities, promote fairness, and ensure all voices are heard.