Distribution Operative

Severn Trent; Highgate; On-site; GBP 32,000; Full time

Job summary

A leading utility provider in Highgate is looking for a Distribution Operative to manage the operation and maintenance of its Underground Water network. Responsibilities include repairs, customer support, and use of technology for data upkeep. Candidates must have a UK driving licence and experience in water mains repair. The role offers a salary of £31,330 plus benefits like a bonus scheme, generous holiday, and a leading pension plan.

Benefits

25 days holiday

Annual bonus scheme

Leading pension scheme

Sharesave opportunity

Dedicated training and development

Qualifications

• A full UK driving licence.
• Experience in water mains repair and maintenance.
• Ability to resolve complex challenges.

Responsibilities

• Responsible for the operation and maintenance of underground water network.
• Respond to customer issues and liaise with departments.
• Conduct repairs and maintenance services.

Skills

Excellent communication skills

Physical stamina and strength

Technical expertise

Positive attitude

Job description

Overview

We have two exciting opportunities within our Distribution Service Delivery Team to become a Distribution Operative! Working in this role, you will be responsible for the operation and maintenance of Severn Trent's Underground Water network. You'll be tasked with the upkeep of our Clean Water Network and any required repairs of our Clean Water Main Assets, furthermore you will be conducting excavation within, public highway on Severn Trent sites and private lands. You'll put the needs of our customers first, responding to and resolving any issues raised by our customers or members of the public. Your stake holder management skills will also be used to liaise with other departments and our contract partners. Within this role, every day is different, you'll get to undertake the full range of duties involved in delivering an effective repair and maintenance service. Including but not limited to the repair and replacement of existing water mains & ancillary assets, laying and also working on valves, washouts & meters. As our new Distribution Operative, not only will you be operating machinery out on site, you'll also be using up to date technology to help our back office with their data upkeep, so this really is a great opportunity to utilise and develop your skills all round! Within this role you will be part of a rolling 7 week shift pattern (24/7, 365). Furthermore this is an outdoor role, working in all weathers, so if you don't mind being outside and love getting stuck right in, let me tell you more.

Responsibilities

You'll be responsible for the operation and maintenance of Severn Trent's Underground Water network and the upkeep of our Clean Water Network, including repairs of Clean Water Main Assets, excavation on public highways and private lands, responding to customer issues, liaising with departments and contract partners, and delivering effective repair and maintenance services.

Qualifications

• A full UK driving licence.
• Experience in water mains repair and maintenance, including valves, washouts and meters.
• Physical stamina and strength for outdoor work and machinery operation.
• Technical expertise and rational thinking to resolve complex challenges.
• Excellent communication skills and the ability to simplify technical messages.
• Positive attitude, strong customer focus, energy, empathy, and a commitment to outstanding service.
• Strong duty of care and commitment to safety, responsibility, respectful collaboration.
• Welcoming diversity and inclusive mindset.

Salary & Benefits

• Salary: £31,330 + Shift Allowance + overtime available (approximately £8,526 per annum once training is complete).
• 25 days holiday + bank holidays (and the ability to buy/sell up to 5 days per year).
• Annual bonus scheme (up to £1,150 per annum based on company performance).
• Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%).
• Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate.
• Dedicated training and development with our Academy.
• Family friendly policies.

At Severn Trent

Our people are at the heart of everything we do. We are in the top 5% of utility companies worldwide for employee engagement and ranked as a Top 50 UK Employer on Glassdoor. Join us in making a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace.