Traffic Dispatcher

Biffa Waste Services; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading waste management company in North London is seeking a Traffic Dispatcher to manage day-to-day operations, optimise routes, and ensure compliance. The ideal candidate will possess a strong local knowledge, a proactive problem-solving mindset, and proficiency in MS Office, especially Excel. Join a dynamic environment where every day is an opportunity to improve lives and make a difference.

Qualifications

• Strong knowledge of local area essential.
• Ability to plan, prioritise, and meet deadlines required.
• Experience in admin or call handling is a plus.

Responsibilities

• Optimise routes and vehicle utilisation.
• Manage driver availability and compliance.
• Oversee vehicle checks and maintenance.
• Handle administrative tasks like payroll and reporting.
• Drive cost-efficiency by analysing depot data.

Skills

Knowledge of the local area

Planning and prioritising

Problem-solving mindset

Proficiency with MS Office (Excel)

Job description

Traffic Dispatcher

Full Time & Permanent 8am - 5pm

Competitive Salary

North London Depot

A quick look at the role.

TheTraffic Dispatcheris responsible for managing the day-to-day organisation of operations in the depot through the allocation and basic routing of vehicles. You will ensure best in class service delivery to customers, ensuring health & safety standards are maintained, and ensuring environmental and O licence compliance.

If you thrive in a dynamic environment, enjoy problem-solving, and are passionate about delivering an exceptional service, this is the role for you.

Your Core Responsibilities

• Optimising routes and vehicle utilisation to deliver top-class service.
• Managing driver availability and ensuring compliance with regulations.
• Overseeing vehicle checks, safety, and maintenance.
• Handling admin tasks like payroll, timesheets, tachograph records, and reporting.
• Driving cost-efficiency by analysing depot data and improving operations.

This is more than just a desk job! You’ll also have the chance to get hands-on with employee engagement and improvement initiatives.

Our essential requirements

• A strong knowledge of the local area.
• The ability to plan, prioritise, and meet tight deadlines.
• A solutions-driven mindset and a knack for problem-solving.
• Proficiency with business software and MS Office (especially Excel).
• Experience in admin, call handling, or a time‑critical environment is a plus.

Biffa - Changing the way people think about waste.

At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,000+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull. And it’s why we’re the UK’s No. 1 choice for business waste management.

Dedicated to diversity.

Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn.