Service Delivery jobs in United Kingdom

Job Type: Temporary, rate negotiable
Location: Remote (covering Southampton, Basingstoke, and M3 corridor to Reading)
Salary: Competitive with mileage reimbursement at 45p per mile

We are recruiting for a Maintenance Surveyor on behalf of one of the UK's largest housing associations. This role is ideal for someone who can start immediately, ideally before Christmas, and is comfortable working remotely while covering specified regions. The Maintenance Surveyor will be responsible for a variety of tasks including pre/post-inspection and reports for responsive repairs, void works, and cyclical repairs.

• Conduct diagnostic inspections, surveys, and technical reports in accordance with established practices, providing accurate technical advice.
• Manage insurance claims to ensure cost-effective outcomes, including property inspections and liaising with relevant teams.
• Act as the technical lead during the handover of new developments to ensure quality control through completion.
• Control budgetary spend within the designated area, ensuring accurate recording of revenue and capital expenditure.
• Manage legal disrepair claims and Environmental Health Orders, providing detailed reports and managing complex repairs.
• Coordinate with in-house service providers, M&E contractors, and external subcontractors to ensure top quartile service delivery.
• Oversee the management and coordination of empty properties to minimize rental loss and maximize returns.
• Ensure compliance with all relevant health and safety legislation and maintain high levels of customer satisfaction through proactive collaboration.

• Diploma in Surveying, Property and Maintenance Level 3 or higher, or extensive experience in Property surveying covering day to day repairs, and damp and mould.
• Extensive knowledge of the Social Housing Sector and its regulations.
• Strong understanding of building construction, planning regulations, and health & safety legislation.
• Proficient in financial management within a contractor management context.
• Intermediate proficiency in Microsoft Excel, Word, and PowerPoint.
• Excellent communication and liaison skills, capable of working independently and as part of a team.
• Experience managing small projects and an understanding of CDMC regulations.
• Ability to work flexibly and travel as needed, with a full UK driving licence.

To apply for this Maintenance Surveyor position, please submit your CV detailing your relevant experience and qualifications.