Office Manager - Invoicing & Customer Care Pro

Trades Workforce Solutions; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A family-run service business in Worcester is seeking an Office Manager to oversee day-to-day administration, financial processes, and customer service delivery. The ideal candidate has a strong administrative background and is skilled in managing invoices and general bookkeeping. This role requires a proactive approach, organizational skills, and effective communication. Join a friendly, team-oriented environment that values professionalism and initiative.

Benefits

Friendly team environment

Qualifications

• Strong background in office management or administration.
• Experience with invoicing, spreadsheets, and bookkeeping.
• Highly organized and proactive in communication.

Responsibilities

• Oversee daily office operations and admin systems.
• Manage invoicing, client balances, and payment tracking.
• Handle customer queries and support the wider team.
• Liaise with suppliers and ensure all documentation is up to date.

Skills

Administrative skills

Invoicing management

Communication skills

Problem-solving

Job description

A family-run service business in Worcester is seeking an Office Manager to oversee day-to-day administration, financial processes, and customer service delivery. The ideal candidate has a strong administrative background and is skilled in managing invoices and general bookkeeping. This role requires a proactive approach, organizational skills, and effective communication. Join a friendly, team-oriented environment that values professionalism and initiative.