IAM BAU Process Analyst – Hybrid/Remote

BAE Systems.; Greater London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading defense technology firm is seeking a BAU Process Analyst in London to support and improve Identity and Access Management (IAM) operations. The ideal candidate will have at least 5 years of experience in operational process analysis, expertise in IAM platforms, and skills in stakeholder collaboration. The position offers hybrid working arrangements and focuses on maintaining efficient access management practices. This role is essential for ensuring alignment with defined service KPIs and improving IAM service delivery.

Benefits

Competitive pension scheme

Employee share plan

Flexible health benefits

Shopping discounts

Qualifications

• Minimum 5 years' operational process analysis and business support within similar environments.
• Strong understanding of IAM platforms, standards, and business processes.
• Proven experience supporting identity lifecycle processes (JML).

Responsibilities

• Support the delivery and ongoing operation of IAM processes like Joiner, Mover, Leaver.
• Identify and resolve non-technical IAM issues impacting service delivery.
• Provide input to improve IAM service design and operational efficiency.

Skills

Operational process analysis

Identity and Access Management (IAM)

Stakeholder collaboration

Problem-solving

Job description

A leading defense technology firm is seeking a BAU Process Analyst in London to support and improve Identity and Access Management (IAM) operations. The ideal candidate will have at least 5 years of experience in operational process analysis, expertise in IAM platforms, and skills in stakeholder collaboration. The position offers hybrid working arrangements and focuses on maintaining efficient access management practices. This role is essential for ensuring alignment with defined service KPIs and improving IAM service delivery.