Print Client Success Manager - Growth & Delivery

Imperial Recruitment Group; Washington; On-site; GBP 30,000 - 35,000; Full time

Job summary

A well-established printing company in Washington is seeking an ambitious Account Manager to develop strong client relationships and ensure exceptional service delivery. The ideal candidate has prior experience in customer service or administration, with a preference for those in the printing industry. You will work closely with Key Account Managers and assist with reporting and performance updates. This role offers a salary range of £30,000 - £35,000 and opportunities for growth within a supportive team culture.

Benefits

25 days holiday plus Bank Holidays

Free onsite parking

Ongoing professional training

Collaborative team culture

Opportunities for career progression

Qualifications

• Previous experience in a customer service or administrative environment is preferred.
• Desirable experience in the printing industry.
• Ability to build strong client relationships.

Responsibilities

• Build and maintain relationships with clients.
• Support day-to-day client operations.
• Understand client requirements for timely delivery.
• Resolve issues effectively to ensure client satisfaction.
• Prepare reports and forecasts for client performance.
• Identify growth opportunities.

Skills

Excellent communication

Relationship-building

Organizational skills

Attention to detail

Proactive attitude

Enthusiasm

Job description

A well-established printing company in Washington is seeking an ambitious Account Manager to develop strong client relationships and ensure exceptional service delivery. The ideal candidate has prior experience in customer service or administration, with a preference for those in the printing industry. You will work closely with Key Account Managers and assist with reporting and performance updates. This role offers a salary range of £30,000 - £35,000 and opportunities for growth within a supportive team culture.