Security jobs in United Kingdom

Salary £30,131 per annum

• Working with multi skilled colleagues they coordinate movements from start to end of process to ensure efficiency and compliance.
• Reviews timings against Key Performance Indicators (KPIs).
• As a team of Operational Coordinators provide 24/7 operational cover and oversight for International Removals.
• Assists in decision making on jobs, advising and instructing relevant parties accordingly.
• Monitors jobs in progress and provides a back up/alternative solution for any issues or delays.
• Liaises with relevant parties with updates, issues, delays caused by third party locations impacting on targets/KPIs.
• Receives and logs movement notification orders in order of priority and date of transfer.
• Quality check details to ensure the correct information is present and notify client of any errors or missing data.
• Cross check on system to determine whether the order is an existing or new record, updating or creating orders where necessary.
• Ensure that all cancellation and amendment requests are escalated to the correct team in a timely manner.
• Keeps systems updated within their area of responsibility so that any MI reporting requirements is as relevant as possible.
• First point of contact for customers, stakeholders and clients to answer queries and resolve issues.
• Usage of a tracking system for company vehicles.
• Correctly escalating and updating the Operational Control Manager of any incidents that may occur.
• Specificially ensuring all roles and responsibilities within the respective areas are covered as well as understanding the wider workforce to enable collaborative working practices.

• Ability to gain a quick understanding of client rules, processes and procedures.
• Good general IT skills.
• Engaging and collaborating with multiple customers and stakeholders.
• Proactive - To be able to perform in fast moving and pressurised environments, with flexibility, adaptability & agility.
• Drives high expectations and performance goals for themselves.
• Drives and delivers consistent processes and procedures to improve efficiency and customer experience.
• Able to apply self-learning and improvement.
• High energy and personal resilience - a can do approach.
• Excellent standard of verbal and written communication skills.
• Ability to see new and innovative ways of working.
• Personal skills such as negotiation, problem solving and the ability to build sound professional relationships.
• Demonstrates a high level of initiative and common sense.
• Ability to focus on customer requirements.
• Ability to work well as part of a team.
• Ability to remain calm under pressure.
• Ability to become security cleared via a Home Office Counter Terrorist Clearance (CTC) check.

Please see below for the Care and Custody competencies and Mitie values and behaviours that are important for this role.

• Follow Group and company policies and procedures at all times.
• Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment.
• Use all work equipment and personal PPE properly and in accordance with training received.
• Report any issues or training needs to your Line manager and /or via your divisional incident reporting system.
• Ensure to remain in date with all relevant training and refreshers.

• Ensure compliance with Mitie's information security procedures in all activities.
• Proactively identify and report security risks to your manager.
• Report actual and suspected security incidents.