Relationship Manager jobs in United Kingdom
Client Services Manager — Elevate SLA Delivery & Key Relationships
Northgate Public Services
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Fitch Solutions
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Deutsche Bank
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Private Client Partner – Lead Regional Growth (Wimbledon)
Simpson Judge
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Clark Wood
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Organisational Change & People Relations Specialist
The Medical Protection Society
Organizational Change & People Relations Expert
The Medical Protection Society
Client Relationship Coordinator: Proactive Admin & Care
Simpson Judge
People Relations Advisor — Hybrid & Great Benefits
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Senior Private Client Partner | Hybrid, Cheltenham
Oculus Legal Group
Client Relations Specialist (6-Month Contract)
Quilter
Private Client Partner — Lead High-Value Estates (Hybrid)
Oculus Legal Group
Client Services Manager — Elevate SLA Delivery & Key Relationships
Job summary
A leading public service solutions provider in Nottingham is seeking a Client Services Manager to oversee the management and delivery of contractual services to customer accounts. The role involves ensuring that service levels meet contractual standards while developing strong customer relationships. Ideal candidates will possess a Bachelor's Degree in Engineering, ITIL certification, and strong communication skills. This position includes responsibilities such as producing performance reports and identifying revenue opportunities through excellent service management.
Benefits
Qualifications
- Bachelor's Degree or equivalent in Engineering discipline.
- ITIL V3 minimum, V4 desirable.
- Excellent written and oral communication skills.
- Experience working remotely is a plus.
- Ability to produce service management documentation.
Responsibilities
- Manage the day-to-day delivery of services to customer accounts.
- Develop customer relationships at senior levels.
- Produce Service Performance Reports and attend reviews.
- Ensure adherence to service levels and quality standards.
- Identify new revenue opportunities through strong customer relationships.
Skills
Education
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.