Client Relations Specialist (6-Month Contract)

Quilter; Southampton; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading wealth management company in Southampton is seeking a Client Relations Administrator on a 6-month fixed-term contract. The role involves processing client requests efficiently, maintaining strong communication with clients and stakeholders, and managing multiple cases. Candidates must possess excellent organizational, customer service, and IT skills, with a proactive and flexible mindset. This position offers a comprehensive benefits package including 26 days of holiday and an incentive scheme.

Benefits

26 days of holiday

Incentive scheme

Non-contributory pension scheme

Healthcare cash plan

Flexible benefits allowance

Qualifications

• Highly organized and proactive individual with a positive attitude.
• Ability to manage workload independently and prioritize tasks.
• Demonstrable customer service skills, especially in client-facing roles.
• Confident communicator with phone handling experience.

Responsibilities

• Process client requests timely according to service agreements.
• Liaise with clients, providers, and stakeholders through phone and email.
• Manage multiple cases while adhering to regulatory requirements.
• Provide support within the Data Cleansing team as needed.

Skills

Organizational skills

Customer service skills

Communication skills

Attention to detail

Flexibility

Proficiency in Microsoft packages

Job description

A leading wealth management company in Southampton is seeking a Client Relations Administrator on a 6-month fixed-term contract. The role involves processing client requests efficiently, maintaining strong communication with clients and stakeholders, and managing multiple cases. Candidates must possess excellent organizational, customer service, and IT skills, with a proactive and flexible mindset. This position offers a comprehensive benefits package including 26 days of holiday and an incentive scheme.