People Relations Advisor

Support Centre; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality company is seeking a People Relations Advisor to join their team in Chiswick. This role offers an opportunity to work in a dynamic environment that values innovation and teamwork. Candidates must have outstanding customer service skills, proficient knowledge of employment law, and comfortable with data and reporting. The position includes occasional travel around various sites. Benefits include 25 days of holiday, a healthcare cash back plan, and life assurance.

Benefits

25 days holiday plus bank holidays

Healthcare cash back plan

Share save scheme

Pub vouchers after 6 months

Life assurance

Qualifications

• Experience in customer service and employee relations.
• Ability to work autonomously and collaboratively.
• Positive and proactive approach to challenges.

Responsibilities

• Deliver coaching, communication and training.
• Build a fair and consistent work culture.
• Present effectively to team and seniors.

Skills

Outstanding customer service

Knowledge of employment law and policies

Strong interpersonal skills

IT, data, and reporting

Team player

Accountability

Presentation skills

Job description

Fuller's are creators of unique premium pub and hotel experiences. Our

pubs pride themselves on our outstanding cask conditioned ales, delicious food,

great wines and exemplary service. We are acutely aware of the role that

traditional pubs play in British culture and their local communities, and work

hard to ensure our pubs provide great surroundings and food and drink for all

who walk through our doors.

Fuller’s is family and a place where everyone belongs.

An

opportunity has arisen for a People

Relations Advisor

to join the People Relations Team at our head office in Kew Bridge - we call it our Support Centre.

Joining the team at a time of

immense change is an exciting opportunity for the right person. This is a

chance for an ambitious individual to be part of a successful team who thrive on

innovative solutions and hard work.

The successful candidate will have

outstanding customer service, knowledge of employment law and associated

policies, strong interpersonal skills, great with IT, data and reporting and be

a fantastic team player who isn’t afraid to challenge the status quo.

They will be confident to work

autonomously, driven to make a difference and comfortable with

accountability. Core to their success will

be their ability to gain the trust and confidence through legal and pragmatic

coaching, communications and training, building on a fair, reasonable and

consistent culture that is in line with the company’s values and heritage.

Instant credibility and

industry knowledge are essential, as are strong operational, employee relations

and IT skills. The successful individual will be equally as comfortable

presenting to their seniors as they are talking to their team. Critically this

individual must be able to deliver results while embracing Fuller’s values. A

positive, collaborative approach is a must.

Whilst the role is based at the

Support Centre in Chiswick the role allows for some home working and requires

occasional site visits, so you must be willing to travel around the estate as

required.

Benefits :

• 25 days holiday plus bank holidays
• Healthcare cash back plan
• share save scehme
• Pub vouchers each year (after 6 months qualifying service)
• Life assurance