Senior Relationship Lead – Share Plans & Registry (Hybrid)

Link Group; Greater London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading financial services company in the UK is seeking a Senior Relationship Manager for Hybrid work in London or Leeds. The role focuses on enhancing client relationships in Share Registration and Share Plans. Candidates must have at least 5 years of relevant experience, strong communication skills, and a commitment to revenue growth. The position offers various benefits including 26 days of leave, health rewards, and a company pension scheme.

Benefits

26 days annual leave plus additional days

Health and wellbeing rewards

Employee recognition programme

Company Pension Scheme

Medical insurance

Life Assurance

Paid parental leave

Qualifications

• At least 5 years' experience in share registration and share plans.
• Exceptional verbal and written communication skills.
• Strong cross-selling mentality.
• Proven line management expertise.
• High level of attention to detail.
• Customer-focused attitude with client-facing experience.
• Ability to apply critical and commercial thinking.
• Excellent Microsoft Office skills.

Responsibilities

• Increase revenue through cross-selling of services.
• Manage and strengthen client relationships.
• Anticipate client needs for financial benefits.
• Maintain effective business relationships with clients.
• Act as a point of escalation for service issues.
• Engage clients in new product roll-outs.
• Support Business Development and Marketing teams.
• Participate in post-implementation reviews.
• Ensure clients are charged correctly.
• Identify and implement operational efficiencies.
• Coach and support Client Relationship Managers.
• Model team development and risk awareness.

Skills

Verbal and written communication

Cross-selling mentality

Line management expertise

Attention to detail

Commercial awareness

Critical thinking

Microsoft Office skills

Education

5 years in share registration and share plans

Tools

SalesForce knowledge

Job description

A leading financial services company in the UK is seeking a Senior Relationship Manager for Hybrid work in London or Leeds. The role focuses on enhancing client relationships in Share Registration and Share Plans. Candidates must have at least 5 years of relevant experience, strong communication skills, and a commitment to revenue growth. The position offers various benefits including 26 days of leave, health rewards, and a company pension scheme.