Project Officer jobs in United Kingdom

We’re on a mission to make money work for everyone. We’re simplifying banking beyond traditional methods, offering features like hot coral cards and get-paid-early, supported by financial education on social media and award-winning customer service. We’re not about selling products — we want to solve problems and change lives through Monzo.

We’re looking for a Job Architecture expert to join us on a 12-month FTC and help build something from the ground up. You’re not just knowledgeable about levelling and structure; you’re energized by exploring innovative solutions and shaping Monzo’s future.

Monzo is growing quickly. We want a structure that grows with us — fair, clear, and designed to support people, not slow them down. We want everyone to understand how they can progress, how their role fits into the bigger picture, and how we reward impact. That’s where you come in.

This isn’t about fixing what already exists. It’s about creating something new from the ground up. You’ll design the whole thing: how we define roles, how we think about levels, and how that connects with our pay approach and people systems.

You’ll bring it to life — building the framework, guiding the process, and helping everyone understand not just what we’re doing, but why it matters.

If you’ve done this before at scale, and you’re excited by complexity, clarity and meaningful change, we’d love to hear from you.

This isn’t a small tweak to an existing system. It’s a company-wide transformation. You’ll be designing the structure that helps Monzo scale with clarity, fairness and purpose.

• You’ll take full ownership of researching and establishing Monzo’s future approach to Job Architecture. You’ll align it with our long-term vision, growth plans, and evolving technology.
• You’ll research and design the Job Architecture methodology, processes, and how it will be applied and managed ongoing.
• You’ll consider how we benchmark roles, define job families and levels, and support career progression.
• You’ll lead the project end-to-end — discovery through design to delivery — ensuring it lands well across the business.
• You’ll run key conversations across Monzo, listen deeply to teams, shape the right solutions, and clearly communicate the final framework and practice.
• You’ll act as our expert advisor, offering clear, strategic guidance rooted in best practice and tailored for Monzo.

This work touches every team. Done well, it creates clarity, fairness and opportunity for everyone.

• You have extensive experience researching, designing and implementing Job Architecture frameworks with a global mindset and advising on best fit and practice.
• You have developed and implemented internal role levelling frameworks and have detailed knowledge of market benchmarking techniques.
• You have experience in project management including vendor management.
• You have Fintech / startup / scaling experience.
• You understand the interaction between a HRIS and Job Architecture framework.

Not ticking every box? That’s totally okay. We’re committed to diversity and inclusion. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply — even if you don’t have everything listed yet.

Flexibility on base salary depending on experience; stock options.

Flexible working hours and trust to meet roles and teams as needed.

£1,000 learning budget each year for books, training courses and conferences.

Support for remote work setup; Macbooks provided for all employees.

The application journey has 3 key steps: 1) 30-minute recruiter call, 2) initial team conversation, 3) 2–3 final stage interviews held remotely via Google Meet. The process typically takes 2–3 weeks, with flexibility.

We have guidelines on using AI to ace an application and interview at Monzo. You can read them here. For questions, contact business-hiring@monzo.com. We’ll support you through the process and accommodate needs related to disability or neurodiversity.

We’ll close the role when we have sufficient applications for the next stage. Please apply as soon as possible.

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Diversity and inclusion are priorities at Monzo. We’re committed to creating an inclusive environment where everyone can do their best work. See our blog, 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report for more information.

We’re an equal opportunity employer. All applicants will be considered without regard to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, veteran status, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don’t need full or birth names at application stage.