Project Management Officer jobs in United Kingdom

Employee wellness programmes that offer guidance and tips on all aspects of wellbeing such as physical, mental, and financial.

A wide range of employee discounts provided by Bravo Benefit.

Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime.

25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to sell days.

Opportunity to earn a monthly bonus on top of base salary for hitting targets.

Pension with a great Pension Provider - Scottish Widows.

Current Job Not Taking You Places? Exchange your job for a new career with limitless destinations at Travelex. Travelex attributes its success and growth to its hardworking people. It's their desire to deliver exceptional results, service, and positive experiences to our customers every day that sets us apart.

If you see yourself as a natural leader who can galvanize people and showcase best practice but also mentor from behind the scenes to orchestrate a dynamic and efficient team, we want you as our next Bureau Manager.

As an integral part of Tesco Travel Money, you will be placed on-site in one of our bustling Bureaus within a Tesco retail store. Thousands of customers will visit daily, many seeking help and guidance on foreign exchange. We aim to be the preferred provider of foreign exchange and to deliver detailed, concise advice paired with an exceptional customer experience.

What will you be doing?

1. Managing a team of Travel Service Partners to ensure the best possible customer experience.
2. Nurturing and mentoring the team to maintain high service levels and enable them to perform their best with the best training available.
3. Reviewing customer feedback, service levels, and team performance to improve outputs and achieve objectives.
4. Engaging with customers to process foreign exchange transactions accurately and efficiently.
5. Delivering on key performance goals—procedural, operational, and customer-focused.
6. Processing daily online FX requests and deliveries with attention to detail.
7. Implementing and driving legal and regulatory standards while adhering to Travelex compliance procedures to ensure operational compliance and efficiency.

A passion for leading—you'll galvanize and lead diverse teams to meet targets and business objectives, establishing effective processes and procedures.

Great communicator and motivator—you'll naturally build relationships and listen to understand people’s needs, fostering a supportive environment.

Great customer service matters—you aim to deliver exemplary service in every interaction, understanding its impact.

Desire to succeed—you'll have the drive and vision to make a difference, enjoying your work and caring about your impact.

Step 2 - You will be invited to an online interview with our Talent Acquisition team, including a small numerical and accuracy test.

Step 3 - Successful candidates will visit the bureau to meet the Area Manager and see the working environment.

Step 4 - If all goes well, you'll be offered a position at Travelex. Unsuccessful candidates will receive detailed feedback.

As part of onboarding, you will need to clear our reference check standards, supported by our dedicated team.

About Travelex: We are a leading provider of foreign exchange, founded in 1976, with a network of stores and a trusted brand in international money. Our mission is to simplify access to international money for our customers.

Your journey starts here—click apply to join the Travelex team!

A comprehensive voluntary benefits package includes discounted rates on insurances like Private Medical, Dental, and Critical Illness, as well as health checks and other health tests.